Problem persists: video and audio freezes and gets choppy and app eventually crashes. Crash occurred approximately 1 hour into playback and returned me to the Plex home screen.
Client: Nvidia Shield TV 2019
Plex Client Version: 8.0.0.17191 beta (changed since last test)
Advanced settings>Enable new video player [ON].
Server: Synology DS416play; DSM Version: 6.2.3-25423 (version updated since original post)
Plex Server Version: 1.19.1.2701 (same a last test)
Logs:
NVIDIA SHIELD plex client 2020-04-27 1106.log (1.1 MB)
Plex Media Server Synology 2020-04-27 1106.log (4.2 MB)
After crash the video playback options include “Resume from 1:01:55”.
The dashboard was still reporting that the movie was playing for a few minutes after the crash.
@DaveBinM : Hope this isn’t rude but I’m tagging you on this because you said you were having an engineer look into this issue and I thought maybe they would want to see my latest logs for consistency.
