Just making something sure… ExoPlayer is used in Kodi/Plex?
Curious, because:
“”"For the past few months, I’ve noticed an annoying audio drop out issue which affects both plex & kodi. Whenever I play content, the audio randomly stops, seeing a light gray bar filling 1/4th of the screen, then a gray bar line just above the middle of the screen and then continues playing the audio again. Video keeps on playing without issues.
I’m using the Nvidia Shield 2017 edition with no HDD. Up-to-date, connected with HDMI to my onkyo 5.1 receiver which is connected to my LG 4K TV. “”"
@-mend- said:
Just making something sure… ExoPlayer is used in Kodi/Plex?
Curious, because:
“”"For the past few months, I’ve noticed an annoying audio drop out issue which affects both plex & kodi. Whenever I play content, the audio randomly stops, seeing a light gray bar filling 1/4th of the screen, then a gray bar line just above the middle of the screen and then continues playing the audio again. Video keeps on playing without issues.
I’m using the Nvidia Shield 2017 edition with no HDD. Up-to-date, connected with HDMI to my onkyo 5.1 receiver which is connected to my LG 4K TV. “”"
Regards,
Skyrider
Plex and Kodi use different playback engines. The only common denominator is both are hosted on AndroidTV. If you are getting such issues, it is a system issue external/upstream from Plex.
@-mend- said:
Just making something sure… ExoPlayer is used in Kodi/Plex?
Curious, because:
“”"For the past few months, I’ve noticed an annoying audio drop out issue which affects both plex & kodi. Whenever I play content, the audio randomly stops, seeing a light gray bar filling 1/4th of the screen, then a gray bar line just above the middle of the screen and then continues playing the audio again. Video keeps on playing without issues.
I’m using the Nvidia Shield 2017 edition with no HDD. Up-to-date, connected with HDMI to my onkyo 5.1 receiver which is connected to my LG 4K TV. “”"
Regards,
Skyrider
Plex and Kodi use different playback engines. The only common denominator is both are hosted on AndroidTV. If you are getting such issues, it is a system issue external/upstream from Plex.
After some time, I found out the entire issue is SHIELD related though. It affects everything within shield, including kodi, plex, YouTube, etc.
@-mend- said:
Just making something sure… ExoPlayer is used in Kodi/Plex?
Curious, because:
“”"For the past few months, I’ve noticed an annoying audio drop out issue which affects both plex & kodi. Whenever I play content, the audio randomly stops, seeing a light gray bar filling 1/4th of the screen, then a gray bar line just above the middle of the screen and then continues playing the audio again. Video keeps on playing without issues.
I’m using the Nvidia Shield 2017 edition with no HDD. Up-to-date, connected with HDMI to my onkyo 5.1 receiver which is connected to my LG 4K TV. “”"
Regards,
Skyrider
Plex and Kodi use different playback engines. The only common denominator is both are hosted on AndroidTV. If you are getting such issues, it is a system issue external/upstream from Plex.
After some time, I found out the entire issue is SHIELD related though. It affects everything within shield, including kodi, plex, YouTube, etc.
You might want to visit the Nvidia forums then for assistance.
Subscribing to this. I have the same issue and it really takes away from the movie. At least it appears that a fix may have been identified based on previous posts. Hoping the fix gets implemented soon. I hate downgrading audio.
I’m hoping that it will be integrated with the new Shield firmware up-date, but who knows. Hoping it comes out soon though, it’s annoying to get a great picture but subpar sound.
So, bear with me here as it makes little sense to me, but I think, at least in my setup, I may have stumbled onto something. If this is a different issue, I apologize in advance. I actually mainly use Emby, but like others, had issues with Emby, Kodi, Plex…didn’t seem to matter. My issue was specifically with my MKVs that I ripped from my 4K collection. I’ve never had an issue with my standard blu rays, but I’d say just about all of my 4K rips with lossless audio would exhibit brief (<1 second) audio drops seemingly randomly throughout the movie. Quite annoying. I have always hardwired my devices with CAT6 to ensure a good gigabit connection. In addition to trying 2 different servers, I went as far as to plug my shield directly into the NIC of my server…no switch, no router, pretty much ruling almost everything else out. Still no luck, still getting audio drops. But when I was about to give up, I figured I would try something that I initially thought was stupid, but heck, I tried everything else.
I connected my shield to my 5GHz Wireless AC. I attempted to stream John Wick 2 which previously today I could never get more than 10-15 minutes in without a drop. It direct played, no transcoding. 15 minutes came and went, no drops. 30 minutes, no drops. Feeling daring, I fired up my other Shield, unplugged the ethernet cable, connected to Wifi and started playing Downsizing 4k (both of these movies are over 70GB). To my amazement, both are playing successfully, no transcoding. I continued to play both until John Wick 2 hit the 1 hour 20 minute mark and unfortunately had other things to attend to. But 0 drops for that entire time with 2 streams going! My router showed the wireless peak out around 145Mbps at some points with both going.
Anywho, if any of you are hardwired and have a good access point or wireless router, I say give it a shot even though it’s counter intuitive. I still need to do more testing, but going from 10 -15 minutes and getting 1-2 drops to going 80 minutes with two streams and 0 drops seems like a heck of an improvement! I’m very hopeful going forward, but it will probably be a few days before I am able to sit down and watch a couple more 4K movies.
Curious how it goes for others…unless these are two separate issues. It’s worth a shot!
I see now Steve1987 said the same thing way back in December! Wish I saw that a couple months ago I can attest, it seems to work. Not sure if that means something is buggy with the Shield NIC (I have two with the same symptoms) or the driver/software in Android TV. Hopefully more people can confirm the same.
Thank you Not sure I understand how you did that upgrade. I do not see the problem with Bluetooth and I extended past tv via hdmi and optical to Polk sound bar and problem has not been there since. Tv never had issue via other HDMI sources.
@solidus28 said:
I see now Steve1987 said the same thing way back in December! Wish I saw that a couple months ago I can attest, it seems to work. Not sure if that means something is buggy with the Shield NIC (I have two with the same symptoms) or the driver/software in Android TV. Hopefully more people can confirm the same.
I’ve now gone back to using a wired ethernet cable but connected directly to the router rather than a switch, I’ve had 2 or 3 dropouts over the last few months rather than it being pretty much every 20 - 30 minutes.
Not sure if an update changed something but for me it was either switching to wireless changed a setting that has remained since going back to using a cable, a server update fixed it or for some reason the switch was causing issues (its still on the network though just no longer has the shield plugged into it).
I’m just hoping it stays this consistent as I’ve not had to make excuses for the shield for a while now.
Edit: I should add this is only on 1080p DTS HD /True HD content, I don’t have access to a 4k TV.
Ah, gotcha. I actually haven’t ever noticed any issues on 1080p, my issues are specifically when I view 4K/Lossless audio as far as I can tell. Issue still exists when I switch back to wired, but I continue to follow up on the Shield TV forums. I and another member over there have submitted logs to Nividia both on wired and wireless while playing the content. They’ve opened a bug report, but no real updates at this point. I’ll continue pursuing it as I’m very interested in going back to wired. Everything continues to be flawless for me on Wireless AC, but would just make me feel better to go back to gigabit
So I tried doing the wireless AC thing. While it did fix “most” audio dropouts. Now the movie will unexpectedly stop and go back to movie queuing screen. It did this twice last night and had one audio dropout during the same movie. So either way my 4K movie experience is being affected. Guess I’ll just wait to see what NVidia does in the upcoming update. Glad moving to AC wireless worked for some but it wasn’t 100 effective in my case.
I am having the same dropout issue. i have a 2015 shield - is it the same issue for for the 2017? Or does the issue only seem to affect the original shield?
I’ve just started having this issue from the latest update… Had no issues before. Rocking first gen shield and denon receiver. Happened watching mkv with dtshd audio. So annoying!
Chiming into this topic. Have the exact same issue.
Nvidia Shield plating Plex. Server is same room going through Ethernet.
All managed with a receiver. Pulling my hair out.
Just connected wifi5g and all problems gone. Weird.
I can attest, it seems to work. Not sure if that means something is buggy with the Shield NIC (I have two with the same symptoms) or the driver/software in Android TV. Hopefully more people can confirm the same.
I can attest, it seems to work. Not sure if that means something is buggy with the Shield NIC (I have two with the same symptoms) or the driver/software in Android TV. Hopefully more people can confirm the same.