Offline content does not play from storage device

Server Version#: Latest on OSX
Player Version#: Latest on Android (Google Pixel 6 Pro)
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

I noticed that my phone struggled to play my offline music in my phone. I had downloaded a few albums a while ago and tried to play it during an afternoon walk. It struggled a bit so I headed back home and re-downloaded the albums. I continued my walk and they seemed to play fine.

I just got alerted that I went over my data limit and lo-and-behold looks like Plex used all the data on the walk.

Is there known issues with offline music on the Android application? Honestly, i would really like to only play offline content. I don’t really see any settings related to that on the Plex app.

Or how would I go and report these issues?

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.