I didn’t try to convince you, I explained something to another user who forgot that there are also movies, no idea why you think I talked to you.
That being said, I agree that having options would be best and the lack of options provided by plex is infuriating and having multiple RA rows suckz.
“The rest of us” refers to anyone that doesn’t agree that combining rows is a good idea, not me specifically.
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@Orko
If you think the phrase “Continue Watching” has the same meaning for an episode you’ve never started as for ones you’re in the middle of I can’t help you
To continue something means to resume. If you told someone you were going to resume watching a movie you haven’t started watching yet they may question your level of intelligence.
That’s why it doesn’t make sense, either by the dictionary definition or the way Plex used the phrase before the update
If you think having movies and shows, some partially watched and some not even started put in the same row are “the same thing” I don’t know how to counter that argument LOL
If they’re the same same thing why were they separate before? Plex just wanted to take up room on your screen for no reason?
If you don’t care if you pick a new episode or one you already started that’s fine. I do, and the only way to tell is by looking for the little yellow line that might be 30 shows off the screen to distinguish which one is partially watched
No, I didn’t consider having movies in the same row because I almost never start a movie and then stop it in the middle. But I do that for TV shows almost every day.
Obviously people have different needs and I think you should have it exactly the way you want it
You are not explaining to me that it “makes total sense” to say there’s no difference between partially watched shows, new shows or partially watched movies.
You are explaining to us that this makes total sense because in your words, “YOU DON’T CARE and IT DOESN’T MATTER TO YOU”
If someone made the same argument to you about keeping the RA rows all separated and how its better and made total sense to have it that way, it would sound a lot like someone was trying to convince you their way is better, which is why you got that reply from Dan_Bev
This is a public forum and anyone can voice their opinion, even though yours is the only one that matters
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Calm down dude, the unnecessary hostility and veiled insults won’t make you look like you think they will.
Yes, you are continuing the show you have watched before, that’s why “continue” makes perfect sense when you watch a new episode of a show you have watched before, you know, since you are resuming to watch that show.
¯\(ツ)/¯
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Please mind your tone, and be less hostile, please. You are continuing to watch the show, which you can do without having started that individual episode. Attacking other users like that is not something we encourage on our forums.
Edit: as for our reasons for combining them, please see the original post in this topic
Guess not. 
I think some took that last line the wrong way.
Out of curiosity, somebody else asked it somewhere before in this gargantuan thread, but I don’t recall seeing an answer. I apologize if I missed it.
I get that on 4/22 the separated Continue Watching and On Deck hubs will “go away.” How is this happening exactly? Is another server update being released on 4/22 that accomplishes this, or is there an internal “clock” on the existing release that will turn off that feature?
What happens to servers/clients that are not running the latest version? Do they continue with the way things are, or does Plex have influence on what/how things are displayed regardless of software version?
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@DaveBinM Do you happen to know how I can get a show back on CW after I accidentally pressed “remove from CW”?
I believe you need to watch the next episode of the show which will re-add it to the new CW/OD. There is no manual “Add to CW” to my knowledge.
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Ah thanks that works indeed. I tried simply “marked as watched” which did not work, but actually watching works.
I badly want an “Add to CW” button.
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Yes, I was also under the impression that watching a show is how it gets added to the CW row
Actually I thought that was the only purpose for the CW row
I think the reason for our miscommunication yesterday is making more sense to me now
It’s my fault, I apologize
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Only, you took that away from us!
On Deck was beautiful and showed progress Plex had made to that point. What we have now looks like where a startup would be prior to pulling their head out and figuring out what users wanted.
The ONLY way I have now to manage viewing state on multiple shows is to use a notepad, and if that’s the case, answer me this, relating specifically to users managing locally stored media:
How is Plex now any different from any other DLNA server?
I’m dead serious: Many people here have demonstrated that a family of viewers can knock all content out of CW in a single day, leaving someone who can only view maybe two nights a week 100% lost on where they were! For all this lip service about “what our users want”, you seem to be ignoring what your users ACTUALLY want.
Using beta stream to gauge feedback gets you feedback from users that want to use beta-level code and see what gee-whiz features are being worked on. But users such as myself, and many voicing dissent in this thread, do not use beta channel, and clearly dislike these changes. Making decisions based on a limited subset of your users who do not reflect the majority gets you wasting untold manhours laying down code to produce what is arguably a garbage step backwards that ruins the experience for many people.
I still cannot tell if my CW is broken or not (see prev. comments in this thread) or if it’s just such a rotten implementation that it feels broken, but CW appears to do nothing right for me at this point.
If that’s the case, my recent investment in Plex and a Synology was a massive waste. This train wreck is not at all what I signed up and paid for.
On top of that, you WERE managing media for us, mostly via On Deck. You have no clue beyond what’s next in my queue that I want to watch, and you took that away from me. Your recommendations are honestly 100% useless. Maybe you have some new users that are in to it because they don’t know what to watch. I know what I want to watch, and it was in my On Deck. That’s gone now, and you’re not keeping track of squat, which leads me back to “a notepad for scribbling down my last episode of each show”.
Busted garbage. Dumpster fire. That’s what we’ve got today. Put. It. Back.
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THIS! SO MUCH OF THIS!
Plex apparently doesn’t understand that maybe people WANT two different views for these two distinctly different categories. Maybe they think “throw everything in a blender” is a good idea, but it is not!
Consider:
- Old CW held anything partially viewed. This could be a movie, this could be an episode of a TV show.
- Old OD had unwatched material that was NEXT.
Why would I want UNWATCHED jumbled in with UNFINISHED???
Those are two INSANELY SEPARATE STATES OF BEING and have zero business being compacted down in to one random trash heap.
Thanks, Plex, for making the UX suck. I swear you’re hiring PMs fired from Facebook who are trying to mimic their old failures at a new venture. There’s no other explanation for “two separate and unrelated status” being merged in to one and trying to pass off this new, steaming pile as “an improved, smoother experience”. That’s a load of dung to retroactively explain away stupid decisions.
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Perhaps Plex should consider that their so-called “reason” doesn’t matter to the users who are feeling a drastically lessened experience as a result. That seems to be the crux of the matter: Plex had a very bad idea, users don’t like it, and continuing to repeat the “reason” does less than zero to counter a diminished experience for users.
See my previous comments about CW not working on my home screen. From MY experience:
- CW on homescreen only shows a partially watched movie.
- I have to go to TV library to find CW there, for a whopping 6 shows.
I can’t tell if this is broken, or if Plex has just made that bad of a decision. But, right now, CW on home does not reflect a merging of On Deck, it’s one half-watched film, and zero TV. Not the 15-20+ TV shows I had going before.
I seriously, again, cannot tell if this is broken, or if this is just such a failed implementation.
And, again: Your “reasons” do nothing to strip the bitter taste we’re all complaining about in this thread. Stop and think about that, talk to management, and decide if you really know what your users want. (See also: comments re: your methodology and test users not being representative examples of the rest of your userbase.)
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I don’t have this experience on Roku or iOS devices. I see TV shows I’m in the process of watching as well as any in progress movies. I also see new episodes of shows that have dropped off the list automatically return to the list. This includes content from 4 pinned libraries (two TV and two Movie).
Since you are having difficultly that might be specific to you, perhaps a new thread to run through some of it might be beneficial?
I can appreciate you are frustrated with these changes, particularly if they aren’t working - which might be the case since I’m not having the same difficulties - but perhaps a new thread would allow more functional conversation outside of this unwieldy and emotionally charged mega-thread.
If you start a new thread, I’m sure some of the more regular Plex folks who like helping would be willing to dig into it with you. I don’t know how much help I can be myself but, personally, I’d find it easier to help outside of this thread.
I’ve been following this enormous thread for some time now, reading almost every post, taking it in, and I definitely feel I need to chime in on this one again…
OK, so the limited number of items on CW has at least been acknowledged, and although an initial “band aid” was put in place, it seemed to be more of a carrot than a fix, and didn’t appear to be what most users were expecting… This again was acknowledged, and at some point, we will see it again reference the setting Maximum number of On Deck items which will appear…
So far so good, and obviously Plex can win a few points back here… But only a few points, as it should never have actually happened, and it does seem to be taking some time to fully remedy… But Plex have won some points none the less!
And now we are many, many more weeks down the line, with a significant amount of users stating that they cannot stand the combined CW/OD, and it just seems to me like Plex are either digging their heels in, with the notion of “the combined CW/OD is a good idea and they all just don’t get it…”, or they are just finding any and every way possible to avoid admitting a mistake!
Now I am very aware that software vendors really don’t like to admit to mistakes and bugs and the like, but surely with the sheer amount of negative feedback you have had in regards to the combined CW/OD, you really must realize by now that this is just one enormous, HUMONGOUS mistake!
And then we get to April 18th, and we get this…
Hmmm… OK, so lets just read that again and dig a little deeper…
“Through research and discussion with users”… ???.. How many users? How big was your research sample?
It’s almost like someone spoke to a few users, and then thought… “Yeah, that sounds like a good idea!”… But who were those users?
Because in this topic, practically everyone, with the exception of a few, absolutely cannot stand the combined CW/OD!.. Myself included!
Here are a few rather good descriptions of how it used to be…
Totally agree!.. And this is how it was!.. In fact is was damn near perfect!
Again, I totally agree!
In fact, I am going to quote this again…
@DaveBinM and @Plex… There comes a time when we have to take responsibility when we make mistakes!.. In both my personal and professional life, if I f*** up, I hold my hands up and admit it outright… To my boss, to my friends, to my family… Because that is the right thing to do!
You seriously need to consider holding your hands up and admitting that the combined CW/OD really is not what most people want.
And not only that, once again, you are in a position where SO many users are talking about reverting back to previous versions, or even worse, jumping ship!
From a PR perspective, this is just a nightmare, and someone needs to stand up, take a breath, and actually do something about it!.
And also actually treat this with urgency it really deserves!
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Mine is showing 20 TV shows.
I don’t know that we can say that it’s what “most” people want. Please keep in mind, there are only 147 participants in this thread (excluding employees), which is a rather small sample size, compared to the total number of users out there. In saying that, as we mentioned here
Keeping On Deck Separate from Continue Watching
We’re still looking into how the underlying desire here might be best addressed, but we don’t have anything specific to share right now.
So we are aware it’s not everyone’s preference, and we are taking that feedback on board, and are discussing it internally. We are treating it with urgency, as I’ve said, the issues with the preferences and the numbers of items appearing will be in 1.22.3, which will be the next release of PMS, and is currently in internal testing.
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We found there were a few cases where in some situations, it could get artificially limited to six items. We’ve found the root cause for that issue, and have a fix for it in PMS 1.22.3
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A weird thing I’ve noticed is; with my own pinned libraries I have 20 items in CW. If I pin Plex’s TV & Movies I have 21 items. It appears the 20 item limitation is only for our own libraries.
