Only "indirect" connection when connected through app.plex.tv

Plex Media Server Remote Access
1

Hello,

my internet connection was just changed to a DS-Lite connection which brought a ton of problems. Anyway, I registered for a portmapper and disabled the routers firewall for now (I know that’s not good, but let’s introduce as little variables as possible).

I also enabled ipv6 in the Plex settings. Which all leads to the following situation:
Being on LAN and accessing “app.plex.tv” establishes a local connection and everything is fine.
Connecting from a remote machine (simulated by connecting my client to a ipv4 vpn) to “app.plex.tv” gives me an “indirect” connection. However, connecting from the same machine to the portmapper address I get a direct connection to my server.

I have no idea what’s going on here. Since it is clearly possible to directly connect to my server (via the portmapper address), I assume from my site (Firewall, Portmapper, …) everything is OK. What am I missing on the Plex site, so that I can get a direct remote connection through “app.plex.tv” ?

2

Not recommended to use IPV6 on Plex, past that hopefully someone else or your ISP will have to help you get the Plex port forwarded.

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