Server Version#: 1.40.4.8679 Player Version#: 4.135.2 (web) Player Version#: 10.19.2.1191 (Android) Good day, I have a folder called ‘photos’ on my Unraid server that contains a folder called ‘Shared’. Within this folder are further folders (e.g. “Annual Best Of”) within which are further folder…

Fixed: Plex-Web Photo Library sometimes gives "Something Went Wrong" error - #41 by glenns_and_roses

This problem is widespread and clearly a bug. Everyone I know who hosts photos on a Plex server is seeing it - macOS/Windows serves, and every client. It’s been evident for a couple of months now

I have found a surprisingly easy way to trigger the two behaviours- dev tools. Open a standard Chrome window, go to https://app.plex.tv/desktop/#!/ , and open devtools (F12) Open Photos > folder Open sub-folder: “Something went wrong” Now refresh the page and toggle the device toolbar and set any…

I have rolled back to Server Version 1.40.3.8555 with Player Version (Web) 4.129.1 and this issue is NOT present. This issue is still present in Server version 1.40.5.8897 and player version (Web) 4.133.0.

Player (Web) Version 4.137.1 with Server Version 1.40.5.8921 Appears to have fixed the issue, though I can’t see it mentioned in the patch notes. This worked for a bit then the problem returned. No solution yet!

It hasn’t for me, I even tried to re-create the library, I did note that the Photos Library has an option to choose an agent on the newer versions where the old version doesn’t, is that the cause? I have gone back to my old version that works.

I have the exact same problem with the error message “Something went wrong an unexpected error occurred” when I click deeper into my photo library folders. When this error occurs, all I have to do is refresh the page and the correct directory reappears until I click again and the error message reapp…

I’m having the same problem as well, and have been for months. Just updated to PlexMediaServer- 1.41.0.8994 PlexWeb-4.136.1 to see if it went away and it hasn’t. I’m running in Docker behind Nginx. The android mobile app loads the folder just fine. I click into the deep level photos folder and see …

same issue in my clients (Windwos, Web, excepting apps at TVs), My workaround for the web UI and Windows App: klick at the settings button and after that go back to previous page (this workaround avoids re-login) hopefully the engineer assigned (statement in ) is fast for resolving the BIG PROBL…

[image] uwe_schmitt_live: This issue has been filed, reproduced by Engineering, and assigned to an Engineer to resolve. Do you have a timeline for a fix please?

Opening deep folder in Photos: "Something went wrong, An unexpected error occurred"

Plex Players

Siddiqi1 October 14, 2024, 7:12am 10

same issue for me. I just posted about it here: Plex Photos - Library Something went wrong. An unexpected error occurred - #5 by Siddiqi1

Topic		Replies	Views
Plex Photos - Library Something went wrong. An unexpected error occurred Plex Players server-qnap , plex-web , photos-app	41	1744	August 12, 2025
Plex-Web Photo Library sometimes gives "Something Went Wrong" error Plex Players plex-web	42	795	August 13, 2025
[BUG] Photos, browsing nested folders randomly crash (something went wrong) Plex Players photos-library , plex-web	6	104	October 17, 2025
PMS bug: something went wrong in photo library Plex Media Server server-linux	143	3120	August 23, 2025
"Something went wrong" Plex Players player-mac	13	782	October 27, 2024

Opening deep folder in Photos: "Something went wrong, An unexpected error occurred"

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