OpenSubtitles Not Working

Server Version#: 1.18.4.2171
Player Version#: 4.31.2

Hi Everyone, I’m having a bit of an issue with the OpenSubtitles agent, I have logged in correctly and set a language but I am unable to make plex download subtitles for movies when refreshing metadata.

I have also ensured that the said movie is matched to the correct entry in Plex Movie and ensured that opensubtitles.org does have english subtitles for the movie

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