Hi
I have a life time subscription but suddenly my password didn’t work, I’m only logged in on my TV but not anywhere else. And unfortunately I have no access to my sign up email (in order to reset). I tried to contact billing but didn’t get any response.
Is there any chance to solve this?
Hi, I have the exact same problem. My admin Account (which has all of my movies I have on it) is inaccessible through log in. Thankfully I am still logged into it on my computer and can still add other accounts to have access to my library. Have you found anyway to recover access to your account?
If your account has a Plex Pass contact billing
If you have access to your registered email you should be able to do a reset. I think you also from a computer could change the email from setting. I dont have access to my old email and im not logged in on a computer.
I contacted billing once more.
