Server Version#: 1.23.4.4805 Player Version#: 8.29.0.30433 Hi guys. I tried to add some personal videos as showed in the attachment. The funny thing is that Plex recognise the first 4 files but not the others. What can I do? [Screenshot_20220125-171909]

Try a Plex Dance Then upload PMS Logs

Plex Dance didn’t work. Attached, the log file Plex Media Server Logs_2022-01-26_21-48-13.zip (3.7 MB)

Hmmm…What type of library do you have your NFL-2021 episodes in ? Looks like it triggers OpenSubtitles agent, so I would guess it’s a Show type of library, and not a personal library of the type Other Video ? ( It should be in that) Also, I noticed that you are not following the naming std, and t…

I know the files are not named correctly but it works well. I changed only the files Plex didn’t recognized directly. The change from “other video” to “show” didn’t solved the problem as I can only still see the files I mentioned in my first post (which to me is weird as some of them are recognized…

[image] nadalowsky_gmail_com: I changed only the files Plex didn’t recognized directly. That’s sadly a road to future problems :wink: [image] nadalowsky_gmail_com: he change from “other video” to “show” didn’t solved the problem Describe exactly what you did here

This is how it is now with “other videos” and not “show”. Not sure why is triggering OpenSubtitles agents… [Screenshot_20220127-075052__01] [Screenshot_20220127-075105__01]

Any idea @dane22 why this might be wrong?

Did you after the move do a Plex Dance ? If not, then do it now

Personal media not recognised

Plex Media Server Metadata & Adding Files

dane22 January 30, 2022, 12:51pm 13

Do another Plex Dance on the NFL videos, and right after that, upload a zip with the logs

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Personal media not recognised

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