Pi cannot find TV tuner



I have a Raspberry pi 3 B running Plex
I bought the Hauppage Tuner for Xbox One, plugged an antenna in it, and plugged it into the Pi, the lights come on and VLC on the Pi detects it, but when I go I to Plex it continuously says "Looking for compatible device"


If it helps, the output for lsusb -v is
and dmesg is


The output of dmesg looks good. Please add user plex to the video group and restart plex.

# add plex to video
sudo gpasswd -a plex video

# restart plex
sudo systemctl restart plexmediaserver

Edit: This manual group editing won’t be necessary in future updates. It will be included in my next package release.