Playback Ends Early After Recent Upgrades

Server Version#: Version 1.19.4.2935
Player Version#: 4.30.2

I never encountered this problem until recently (last one or two auto-updates).

To begin, I watch most of the movies in my collection TO THE VERY END. That’s why I own them. The credits and ending music are part of the whole. But recently (and inconsistently), the PLEX PLAYER stops before the music and credits end.

I’ve noticed this in particular on the ROKU APP, which is what I use primarily to watch items in my PLEX library. My settings use Direct Stream. And, because nowadays the audio mastering on pretty much EVERY movie is crap (volume of dialogue too low in relation to the bombastic soundtrack & audio effects), I ALWAYS force subtitles.

But I never had this issue before of the movie ending early even with my Direct Stream/Always Subtitle setup. So something seems to have changed on the PLEX end in recent updates. Nothing has changed on my end.

To add insult to injury, I can’t resume the stopped movie at the point where it cuts off and then complete my viewing from that point. Because PLEX considers it “played,” so if I try to replay the movie it goes back to the beginning.

Pain in the you-know-what.

I don’t use subtitles…but I’m with you. Ending credits are PART of the TV show or movie. It would annoy me if it goes stops or goes to next eppy without the credits played through.

I started having this problem in the last couple days on my roku using preview version on the client. I believe this happens on shows that I paused, rewinded, and in most cases when I turn on subtitles (rare for me)

I am able to restart and ff to where I left off, but with subtitles off.
This has happened 4 times, and there was about 4min ~15sec left to watch. This happened with homeland, last season. It just happened again but subtitles were off this time.

I also had an issue with playback with subtitles on, where I tried pausing, highlighting the ‘playback bar’ where left/right shows still images of where you are. The image I used to press play ended up about four minutes further than the image indicated.

Strange stuff

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