Playback Error 4294967279

Plex Media Server NAS & Devices
1

Starting a few days ago I have been unable to play any media from outside my local network. Within the LAN I can play on any device/player without any issues. However from outside my network, I am getting an Error code 4294967279. I have tried connecting via the windows media player, via the web using app.plex.tv as well as directly to the external IP address - in every instance nothing will play. I can browse just fine, but when I go to play it spins for a minute or so and then gives the following error: “An unknown error occurred (4294967279)”

I have tried uninstalling and reinstalling Plex on my Synology as well and that made no difference.

Attached are the logs - any assistance would be greatly appreciated.

Server Version#: 1.22.3.4523
Player Version#: (PC) 1.31.1.2262-74fdc6b7
Player Version#: (Web) 4.56.4
Plex Media Server Logs_2021-05-14_15-58-46.zip (3.1 MB)

2

Check the space left on your DS918+.

There are 957 “no space left on device” messages in the log files.

May 14, 2021 15:54:36.660 [0x7f7c9c671700] ERROR - [Notify] Failed to add watch for "/volume1/Videos/TV Shows/Bar Rescue/Season 02" (28: No space left on device)

The transcoder is also logging errors that it cannot access the tmp_transcoding directory. This can happen when a volume is full.

Make sure you have adequate space left on your NAS.

May 14, 2021 12:53:31.005 [0x7f5b7bd11700] ERROR - [Transcoder] Error while decoding stream #0:1: Input/output error
May 14, 2021 12:53:33.000 [0x7f5bdd99a700] ERROR - [Transcoder] [eac3_eae @ 0xb26a80] EAE timeout! EAE not running, or wrong folder? Could not read '/volume1/Plex/tmp_transcoding/pms-c2379aeb-ebee-4ffd-8c61-db91f7bc47e9/EasyAudioEncoder/Convert to WAV (to 8ch or less)/a18a6a69-b689-4caf-aaed-fde556058788_23833-0-1228.wav'
May 14, 2021 12:53:33.002 [0x7f5b71c26700] ERROR - [Transcoder] [eac3_eae @ 0xb26a80] error reading output
May 14, 2021 12:53:33.002 [0x7f5b79fc5700] ERROR - [Transcoder] Error while decoding stream #0:1: Input/output error
1 Like
4

If I may augment here?

When one sees the No Space message, it’s natural to think of HDD space.

In this case, because it’s got [Notify] in the error message AND because it’s listed with a whole bunch of other folders,

This is what it looks like when the Notification table fills up.

Resolution is simple, as Trumpy shows.

5

Thanks for the clarification.

2 Likes
6

Thanks everyone. It’s definitely not a storage limitation, still plenty of room.
image

And thanks @trumpy81, I’ll give those two fixes a try tonight and see if it resolves the issues.

7

@trumpy81, one quick question. I found the steps to change the folder locations, but just wanted to double check that the scanning of the library won’t try and redownload all the metadata, posters, etc.

  • Disable auto-empty trash
  • Stop PMS
  • Move or copy the files
  • Start PMS
  • Add new path(s) to library in addition to the old path(s)
  • Scan library
  • Remove old path(s)
8

@jlongiaru

Are you trying to correct the Notify table overflow (for playback)

-or-

Move media

?

10

Thank you very much!

11

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