Playback Error: Could not tune channel

Live TV & DVR
,
1

Server Version#: 1.40.0.7998
Plex Media Server Logs_2024-02-24_14-44-53.zip (417.9 KB)

Player Version#: N/A
Tuner Make/Model: HDHomeRun EXPAND (Model: HDHR3-4DC; Firmware: 20230713)
Guide/Lineup name: wilhelm.tel
Using XMLTV?: No
Channel number/Name: 124 RTL; 128 VOX

Since some updates in 2022 on the Synology (1515+ and 1520+) Plex does not play or record some of the channels like VOX or RTL. When I install the Plex Version from the Synology App Store 1.29.2.6364-7000 I do not see the issue. Starting with some versions before 1.31.0.6654-7000 I cannot record or get an error when start streaming “Playback Error: Could not tune channel. Please check your tuner or antenna.”
Logs attached.

2

What do I need to to to get awarness of Plex team to get this bug fixed?

1 Like
3

hey, I have a similar issue in Romania…

1 Like
4

Yes an I still see it with new builds. Never did get any reaction. Emby works fine in same environment. So I am thinking about switching since Plex does not give any support.

1 Like
5

My live tv stopped working about a month ago, and just get the same error, im running on unraid Plex version 1.40.3.8555

1 Like
6

Hello?? Plex ?? that particular error is not present when playing by firestik! from android phones and webbrowsers the issue persits!

1 Like
7

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.