Playback Error, Could not Tune Channel

Server Version#: 1.19.4.2935
Player Version#: Web
Tuner Make/Model: HD Homerun Quadro
Guide/Lineup name: ALL
Using XMLTV?: Yes
Channel number/Name: ALL

After I updated the Plex server to the version posted, I can’t watch live TV from any of my remote devices, Roku, Apple, and PCs. I can only watch live TV from the Windows PC I have the Plex server running on. When I try to watch a live show remotely I receive the error message “Playback Error, Could not Tune Channel” but the app is showing activity and live TV being recorded. In addition, all scheduled shows are recording properly from the tuner and they can be watched on any remote device after the recording completes. Plex Media Server.log (3.8 MB)

Server Version#: 1.19.4.2935
Player Version#: Web
Tuner Make/Model: HD Homerun Quadro
Guide/Lineup name: ALL
Using XMLTV?: Yes
Channel number/Name: ALL

Same sort of issue - I can access LiveTV on the HD HomeRun app from various devices, but nothing from any Plex app on any device.

I have my logs available to send/post, but being my first time, could not easily figure out if it’s 100% safe to do so on the forum openly - admins, please let me know.

1 Like

Same issue. New user as well.

I ended up just deleting the HD from my server, readding it, rescanning - appears to be working now.

Just make sure you reboot the server entirely after the readding, it seemed to give me issue with the guide if I didn’t.

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