Server Version#: 1.42.1.10060
Player Version#: HTPC for Windows 1.71.1.346-f62ce923
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>
Creating a new topic because previous topics on this are locked with no resolution.
I have a HTPC instance that never sleeps/hibernates/etc. On rare occurances when playing a file I get the Playback Error [existsorThrow] Value is undefined or null! error.
Logging to the server I see the following entries:
[Req#2515bad] [Plex HTPC for Windows] [redacted] Failed to create and set current playable media item - [existsOrThrow] Value is undefined or null!
[Req#2515bad] [Plex HTPC for Windows] [redacted] [PlaybackSessionController] we failed to create a playable URL!
[Req#2515bad] [Plex HTPC for Windows] [redacted] Playback error occurred. Reason: FailedToCreatePlayable, Failed to create a playable with the current play queue item! Message: [existsOrThrow] Value is undefined or null!
I can play other media from the same library but even after playing another item the item throwing the error will not play. If I reload the software I can play the media throwing the error with no problem.
This problem has been ongoing for a long time. It has persisted across multiple server and client versions. It is random and I know of no way to trigger it at will except that once happening it will not resolve till the software is closed and reloaded.
