Hi
The server have been running fine for over a year. I reinstall windows 10 and the server, it works greate for 2-3 days, no prombems with playback.
Now today the playback freeze and wont resume. Sometimes the whole server stops working and i have to “end process” an can end all plex services ecept “plextranscoder”.
The playback error occures on the same frame on every video every time…
Got logs of when the playback stops.
Jun 30, 2018 08:14:10.213 [12208] DEBUG - [Now] User is PrincessAlbert (ID: 1)
Jun 30, 2018 08:14:10.214 [12208] DEBUG - [Now] Device is Chrome (Chrome).
Jun 30, 2018 08:14:10.214 [12208] DEBUG - [Now] Profile is Web
Jun 30, 2018 08:14:10.214 [12208] DEBUG - [Now] Updated play state for /library/metadata/3698.
Jun 30, 2018 08:14:10.214 [12208] DEBUG - Statistics: (nhtzcaql15keywn8ml6w3w85) Reporting active playback in state 0 of type 4 (scrobble: 0) for account 1
Jun 30, 2018 08:14:10.215 [13576] DEBUG - Completed: [::ffff:127.0.0.1:52229] 200 GET /:/timeline?ratingKey=3698&key=%2Flibrary%2Fmetadata%2F3698&playQueueItemID=220&state=playing&hasMDE=1&time=29000&duration=5484000 (7 live) GZIP 2ms 755 bytes (pipelined: 7)
Jun 30, 2018 08:14:13.371 [13576] DEBUG - Auth: authenticated user 1 as PrincessAlbert
Jun 30, 2018 08:14:13.372 [3388] DEBUG - Request: [::ffff:127.0.0.1:52229 (Loopback)] GET /:/timeline?ratingKey=3698&key=%2Flibrary%2Fmetadata%2F3698&playQueueItemID=220&state=buffering&hasMDE=1&time=32000&duration=5484000 (7 live) GZIP Signed-in Token (PrincessAlbert)
Jun 30, 2018 08:14:13.372 [3388] DEBUG - Client [na62o5pxird1sk507aiel4p8] reporting timeline state buffering, progress of 32000/5484000ms for guid=, ratingKey=3698 url=, key=/library/metadata/3698, containerKey=, metadataId=3698
Jun 30, 2018 08:14:13.373 [3388] DEBUG - [Now] User is PrincessAlbert (ID: 1)
Jun 30, 2018 08:14:13.373 [3388] DEBUG - [Now] Device is Chrome (Chrome).
Jun 30, 2018 08:14:13.373 [3388] DEBUG - [Now] Profile is Web
Jun 30, 2018 08:14:13.373 [3388] DEBUG - [Now] Updated play state for /library/metadata/3698.
Jun 30, 2018 08:14:13.374 [3388] DEBUG - Statistics: (nhtzcaql15keywn8ml6w3w85) Reporting active playback in state 2 of type 4 (scrobble: 0) for account 1
Jun 30, 2018 08:14:13.375 [7056] DEBUG - Completed: [::ffff:127.0.0.1:52229] 200 GET /:/timeline?ratingKey=3698&key=%2Flibrary%2Fmetadata%2F3698&playQueueItemID=220&state=buffering&hasMDE=1&time=32000&duration=5484000 (7 live) GZIP 3ms 755 bytes (pipelined: 8)
Jun 30, 2018 08:14:16.171 [7056] DEBUG - handleStreamRead code 2: End of file
Jun 30, 2018 08:14:16.174 [7056] DEBUG - Auth: authenticated user 1 as PrincessAlbert
Jun 30, 2018 08:14:16.174 [12208] DEBUG - Request: [::ffff:127.0.0.1:52229 (Loopback)] GET /player/proxy/poll?deviceClass=pc&protocolVersion=1&protocolCapabilities=timeline%2Cplayback%2Cnavigation%2Cmirror%2Cplayqueues&timeout=1 (6 live) GZIP Signed-in Token (PrincessAlbert)
Jun 30, 2018 08:14:16.175 [12208] DEBUG - Beginning read from two-way stream.
Jun 30, 2018 08:14:18.727 [13576] DEBUG - Auth: authenticated user 1 as PrincessAlbert
Jun 30, 2018 08:14:18.728 [3388] DEBUG - Request: [::ffff:127.0.0.1:52255 (Loopback)] GET /:/timeline?ratingKey=3698&key=%2Flibrary%2Fmetadata%2F3698&playQueueItemID=220&state=paused&hasMDE=1&time=32000&duration=5484000 (7 live) GZIP Signed-in Token (PrincessAlbert)
Jun 30, 2018 08:14:18.729 [3388] DEBUG - Client [na62o5pxird1sk507aiel4p8] reporting timeline state paused, progress of 32000/5484000ms for guid=, ratingKey=3698 url=, key=/library/metadata/3698, containerKey=, metadataId=3698
Jun 30, 2018 08:14:18.732 [3388] DEBUG - [Now] User is PrincessAlbert (ID: 1)
Jun 30, 2018 08:14:18.733 [3388] DEBUG - [Now] Device is Chrome (Chrome).
Jun 30, 2018 08:14:18.733 [3388] DEBUG - [Now] Profile is Web
Jun 30, 2018 08:14:18.733 [3388] DEBUG - [Now] Updated play state for /library/metadata/3698.
Jun 30, 2018 08:14:18.733 [3388] DEBUG - Statistics: (nhtzcaql15keywn8ml6w3w85) Reporting active playback in state 1 of type 4 (scrobble: 0) for account 1
Jun 30, 2018 08:14:18.735 [7056] DEBUG - Completed: [::ffff:127.0.0.1:52255] 200 GET /:/timeline?ratingKey=3698&key=%2Flibrary%2Fmetadata%2F3698&playQueueItemID=220&state=paused&hasMDE=1&time=32000&duration=5484000 (7 live) GZIP 7ms 755 bytes (pipelined: 1)
Jun 30, 2018 08:14:20.214 [7056] DEBUG - Auth: authenticated user 1 as PrincessAlbert
Jun 30, 2018 08:14:20.214 [12208] DEBUG - Request: [::ffff:127.0.0.1:52255 (Loopback)] GET /:/timeline?ratingKey=3698&key=%2Flibrary%2Fmetadata%2F3698&playQueueItemID=220&state=paused&hasMDE=1&time=32000&duration=5484000 (7 live) GZIP Signed-in Token (PrincessAlbert)
Jun 30, 2018 08:14:20.215 [12208] DEBUG - Client [na62o5pxird1sk507aiel4p8] reporting timeline state paused, progress of 32000/5484000ms for guid=, ratingKey=3698 url=, key=/library/metadata/3698, containerKey=, metadataId=3698
Jun 30, 2018 08:14:20.216 [12208] DEBUG - [Now] User is PrincessAlbert (ID: 1)
Jun 30, 2018 08:14:20.216 [12208] DEBUG - [Now] Device is Chrome (Chrome).
Jun 30, 2018 08:14:20.216 [12208] DEBUG - [Now] Profile is Web
Jun 30, 2018 08:14:20.216 [12208] DEBUG - [Now] Updated play state for /library/metadata/3698.
Jun 30, 2018 08:14:20.217 [12208] DEBUG - Statistics: (nhtzcaql15keywn8ml6w3w85) Reporting active playback in state 1 of type 4 (scrobble: 0) for account 1
Jun 30, 2018 08:14:20.218 [13576] DEBUG - Completed: [::ffff:127.0.0.1:52255] 200 GET /:/timeline?ratingKey=3698&key=%2Flibrary%2Fmetadata%2F3698&playQueueItemID=220&state=paused&hasMDE=1&time=32000&duration=5484000 (7 live) GZIP 4ms 755 bytes (pipelined: 2)
Jun 30, 2018 08:14:26.998 [13576] DEBUG - Auth: authenticated user 1 as PrincessAlbert
Jun 30, 2018 08:14:26.998 [3388] DEBUG - Request: [::ffff:127.0.0.1:52255 (Loopback)] GET /:/timeline?ratingKey=3698&key=%2Flibrary%2Fmetadata%2F3698&playQueueItemID=220&state=stopped&hasMDE=1&time=32000&duration=5484000 (7 live) GZIP Signed-in Token (PrincessAlbert)
Jun 30, 2018 08:14:26.999 [3388] DEBUG - Client [na62o5pxird1sk507aiel4p8] reporting timeline state stopped, progress of 32000/5484000ms for guid=, ratingKey=3698 url=, key=/library/metadata/3698, containerKey=, metadataId=3698
Jun 30, 2018 08:14:27.000 [3388] DEBUG - [Now] User is PrincessAlbert (ID: 1)
Jun 30, 2018 08:14:27.000 [3388] DEBUG - [Now] Device is Chrome (Chrome).
Jun 30, 2018 08:14:27.000 [3388] DEBUG - [Now] Profile is Web
Jun 30, 2018 08:14:27.000 [3388] DEBUG - [Now] Updated play state for /library/metadata/3698.
Jun 30, 2018 08:14:27.000 [3388] DEBUG - Statistics: (nhtzcaql15keywn8ml6w3w85) Reporting active playback in state 3 of type 4 (scrobble: 0) for account 1
Jun 30, 2018 08:14:27.001 [3388] DEBUG - Streaming Resource: Terminated session 0x87a5508:na62o5pxird1sk507aiel4p8 with reason Client stopped playback.
Jun 30, 2018 08:14:27.001 [3388] DEBUG - Streaming Resource: Removing session 0x87a5508:na62o5pxird1sk507aiel4p8
Jun 30, 2018 08:14:27.001 [12736] DEBUG - Killing job.
I monitored cpu, temeratures, reset bios and OC, reinstalled plex server and player. Nothing out of the ordinary and nothing fixes the problem…
The same error occures even when i stream the media on plex app on my shield tv, a messege appeares and tells me the connection to the server is lost.
Any suggestions?
