Playback Squashed Aspect

Plex Players Streaming Devices
1

Server Version#: 1.22.3.4392
Player Version#: 4.54.5 (Web Player)
Player Version#: 7.16 (iOS)

I have 1080p (1080 x 1920) MKV files of the TV show “Friday Night Lights”. Every player that I have the output is squashed, see below. I’ve tried on iOS, Chromecast, Webplayer everything looks like below. I’ve played other video files of the same format and they look fine. It’s just my “Friday Nigth Lights” files.

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image624×316 42.6 KB

Then is tried to just play the native file on VLC it looks fine, see below. Shows up in 16x9, no issues.

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image901×555 91 KB

I haven’t been able to find a fix for this. Any help would be greatly appreciated.

2

It could be this bug [BUG] Container information missing after commercial skip processing since version 1.21.2.3943

3

These would have any commercials in them as they are my own files :grinning:. I have other files that have been through the same import process and this is the only show that is experiencing this issue. I’ll take a look at the bug link you sent me.

4

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