Server Version#: 1.13.5.5332
Player Version#: Latest Fire TV (second Gen)
Hello, recently I’m having a problem where if I click on a file through the FireTV Plex app, it plays for about 3 secs and then it stops. Right after it stops, I click the file again and it plays fine. Here is some snippets from my server log. Any thoughts?
Aug 28, 2018 11:55:05.246 [2284] DEBUG - Client [fb46a6aacfa6473e-com-plexapp-android] reporting timeline state playing, progress of 1633/1648064ms for guid=com.plexapp.agents.thetvdb://350028/1/6?lang=en, ratingKey=394764 url=, key=/library/metadata/394764, containerKey=/playQueues/9428, metadataId=394764
Aug 28, 2018 11:55:05.247 [2284] DEBUG - [Now] User is Main (ID: 7039716)
Aug 28, 2018 11:55:05.248 [2284] DEBUG - [Now] Device is Android (Great Room).
Aug 28, 2018 11:55:05.250 [2284] DEBUG - [Now] Profile is Android
Aug 28, 2018 11:55:05.250 [2284] DEBUG - [Now] Updated play state for /library/metadata/394764.
Aug 28, 2018 11:55:05.251 [2284] DEBUG - Statistics: (fb46a6aacfa6473e-com-plexapp-android) Reporting active playback in state 0 of type 4 (scrobble: 0) for account 7039716
Aug 28, 2018 11:55:05.255 [14152] DEBUG - Completed: [192.168.1.25:43863] 200 GET /:/timeline?bandwidth=1012222&bufferedTime=-1&containerKey=%2FplayQueues%2F9428&duration=1648064&guid=com.plexapp.agents.thetvdb%3A%2F%2F350028%2F1%2F6%3Flang%3Den&key=%2Flibrary%2Fmetadata%2F394764&machineIdentifier=38735410309b97e7f53c18f7c6c639ab605336e3&playQueueItemID=127975&ratingKey=394764&state=playing&time=1633&token=xxxxxxxxxxxxxxxxxxxx (12 live) TLS GZIP 10ms 494 bytes (pipelined: 6)
Aug 28, 2018 11:55:05.289 [14152] DEBUG - Auth: authenticated user 7039716 as Main
Aug 28, 2018 11:55:05.292 [9600] DEBUG - Request: [192.168.1.25:41738 (Subnet)] GET /:/timeline?bandwidth=1012222&bufferedTime=-1&containerKey=%2FplayQueues%2F9428&duration=1648064&guid=com.plexapp.agents.thetvdb%3A%2F%2F350028%2F1%2F6%3Flang%3Den&key=%2Flibrary%2Fmetadata%2F394764&machineIdentifier=38735410309b97e7f53c18f7c6c639ab605336e3&playQueueItemID=127975&ratingKey=394764&state=stopped&time=1633&token=xxxxxxxxxxxxxxxxxxxx (12 live) TLS GZIP Signed-in Token (Main)
Aug 28, 2018 11:55:05.293 [9600] DEBUG - Client [fb46a6aacfa6473e-com-plexapp-android] reporting timeline state stopped, progress of 1633/1648064ms for guid=com.plexapp.agents.thetvdb://350028/1/6?lang=en, ratingKey=394764 url=, key=/library/metadata/394764, containerKey=/playQueues/9428, metadataId=394764
Aug 28, 2018 11:55:05.298 [9600] DEBUG - [Now] User is Main (ID: 7039716)
Aug 28, 2018 11:55:05.299 [9600] DEBUG - [Now] Device is Android (Great Room).
Aug 28, 2018 11:55:05.301 [9600] DEBUG - [Now] Profile is Android
Aug 28, 2018 11:55:05.301 [9600] DEBUG - [Now] Updated play state for /library/metadata/394764.
Aug 28, 2018 11:55:05.302 [9600] DEBUG - Statistics: (fb46a6aacfa6473e-com-plexapp-android) Reporting active playback in state 3 of type 4 (scrobble: 0) for account 7039716
Aug 28, 2018 11:55:05.302 [9600] DEBUG - Streaming Resource: Terminated session 0xbdc85d0:fb46a6aacfa6473e-com-plexapp-android with reason Client stopped playback.
Aug 28, 2018 11:55:05.302 [9600] DEBUG - Streaming Resource: Removing session 0xbdc85d0:fb46a6aacfa6473e-com-plexapp-android
Aug 28, 2018 11:55:05.306 [6124] DEBUG - Completed: [192.168.1.25:41738] 200 GET /:/timeline?bandwidth=1012222&bufferedTime=-1&containerKey=%2FplayQueues%2F9428&duration=1648064&guid=com.plexapp.agents.thetvdb%3A%2F%2F350028%2F1%2F6%3Flang%3Den&key=%2Flibrary%2Fmetadata%2F394764&machineIdentifier=38735410309b97e7f53c18f7c6c639ab605336e3&playQueueItemID=127975&ratingKey=394764&state=stopped&time=1633&token=xxxxxxxxxxxxxxxxxxxx (12 live) TLS GZIP 15ms 494 bytes (pipelined: 8)
Aug 28, 2018 11:55:05.331 [6124] DEBUG - Failed to stream media, client probably disconnected after 11665408 bytes: 10054 - An existing connection was forcibly closed by the
