Plex stops playing after exact 12 minutes

My setup:

  • Unraid Server with official Plex Docker ( same problem was there when the Plex Server was on a Windows 10 Machine ) connected with Gigabit Ethernet
  • Android TV with Plex App ( Xiaomi Mi Smart TV 4S 55" ) connected with WLAN

Server Version#: 1.18.6.2368
Player Version#: Android TV - 7.28.0.15501

Hey guys,
my Plex Player on Android TV just plays fine all of my files. Sometimes, after exact 12-13 minutes the playback stops and i cant continue to watch the movie. The only solution i found at this point is to delete the Data from the Plex App and restart both, the server and the client.
When this occurs i cant even jump to other movies, they all show me the correct picture when i jump to any time in the movie but they wont start playing at all. Just after the movie stopped i copied over the log file. When i then want to continue to watch the movie, KODi is doing it fine without any problems at all. So it has to be Plex which isnt working correctly?

Plex Media Server Absturz.log (839.8 KB)

Can someone help me?
Greetings! :slight_smile:

Noone? :frowning:

Same issue here but my files will play for 15-17 mins before stopping. This issue started pretty recently for me, within the last week. Not sure if it coincided with a client or server update.

I don’t have Kodi installed to test this; does Kodi play fine through the Plex plugin or just standard Kodi?

Glancing briefly I see:

I have no idea if that’ll do it for you - it’s worth a shot.

Thanks for your answer, but it changed my TV because of that Problem.
So i cant test it out.

That setting is in:
Server/Settings/Network

Set it to “0”

Hi,
I have just bought an Amazon FireTV 4k stick and it had this exact same issue. After reading this post I checked and found that thetwork setting was 10. I reset it to 0 and the problem is resolved!! Thank you ever so much​:grinning::+1:
FYI - This only occurred on the FireTV Stick. All my TV’s are LG and none of them had this problem. Thus, it seems only the FireTV Stick is affected.

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