Player for Mac - Black screen

Plex Players Desktop Players
1

Hi,

I just tried using Plex Player on my Macbook for the first time (I usually use the web interface), and all I get is a black window! The cursor changes to the pointing finger as I move around the window, so it’s clearly some graphic error.

Any ideas? I’ve reinstalled, rebooted etc… but still just a black window

Running on latest Mojave, on a Macbook Pro 13, 2017.

Server Version#: 1.14.0.5470
Player Version#: 2.22.1.917

2

PMS logs?
PMP logs?
XML file for the media file?

3

Hi, thanks for your response, and for the links to get the logs.

I included Player and Server logs, there’s no media file in this case as I can’t even select anything, I only see a solid black window when starting PMP

Any help is very much appreciated

Plex Media Server.log (62.2 KB)
Plex Media Player.log (34.1 KB)

1 Like
4

Aha!

It was dark mode on Mojave messing it up! I turned it off for just Plex Media Player and it worked. I’d assumed it had been updated for Mojave dark mode, given I was running a recent release.

1 Like
5

Nice! FWIW I run dark mode on my iMac and I don’t have any issues with PMP.

6

Hmm, that’s strange. At least I have a solution! And glad it works for you in dark mode.

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7

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