Server Version#:1.32.6.7557
Player Version#:10.2.0.448 (83522c5)
Manufacturer: motorola
Device: kyoto
Model: motorola edge 20 lite
Product: kyoto_retaile
Version: 12
Hi, if i play any Video my phone locks, and then goes into an endless loop where it cycles endlessly between the display being off and showing the lock screen. The video does not run in the backkground. I then have to forcefully restart my device.
I already tried different video formats, downloaded Files & streaming, resetting the customizations (top right corner) and reinstalling the app, still the same issue. Watching via Plex in Chrome works without issues, as does playing the files with the VLC App. Playing Music in the Plex App works fine.
I dug out an old Xiaomi phone, updated the Plex app, and could not reproduce it there.
Please find my log files attached.
Any help is appreciated, thanks!
com.plexapp.android 2023-10-28 20-52.log (80.1 KB)
com.plexapp.android 2023-10-28 20-52_full.log (743.5 KB)
