Playing movies on Xbox one

Plex Players Gaming Consoles
1

Hi I have my Plex media server on a readynas 102. My media plays fine on my mobile phone and laptop but won’t movies on my son’s Xbox one s or my Xbox one however all the movie files play I’ve the DLNA connection can anybody help with this please

Thanks ian

2

Hi, can i ask if you mean that the movies won’t play on the XBox One S, but they do on the Xbox One? Or are you saying that movies won’t play on either, but will play when you try a file via USB?

3

They won’t play on either using Plex app but the same movies will play using Xbox media player over DLNA and from a usb drive

Thanks for your reply

4

That’s really strange.
Here’s some things I would try

  • Have you tried uninstalling and re-installing?
  • Try disabling direct play or direct stream.
  • When you see the server in the XBOX PLEX APP, does it indicate it’s local or does it think it’s remote? If it thinks it’s remote then that might be why because it would need to transacode and the NAS probaby isn’t powerful enough to do that. I’ve had to fix this on my router, by setting a DNS Masq setting to: rebind-domain-ok=/plex.direct/ so that it would pickup plex as local. You might be able to get away with setting the IP of the server in Local Servers Setting too, it might work around the problem.

Can you describe what you see? Does it just continuously buffer when you try to play a video or do you not even get to that point?

5

Just says the server is not POwerfull enough

6

That sounds like it trying so transcode.

Go into your xbox one plex app settings (i.e click on your account), go to the media server status menu option. You should see it says the server name followed by “nearby”. If it doesn’t say nearby and says something like remote, that may be why its trying to transcode.

7

Hi it says indirect

8

Ok, then that means that it’s not picking up your local server as local or remote, I believe indirect is using an indirect connection to your sever (i.e. server streams video via internet to plex and then back to your client machine, rather than just accross your local network). This is why it’s trying to transcode, because it needs to reduce the bandwidth and hence the resolution - and your NAS doesn’t have the grunt to do that.

Please have a look @ the following, Find the “DNS Rebinding” section and read everything below it. One of these options might help you.

The other option i thought was to try using the “manual servers” options in the XBOX ONE Plex client, I’ve never used it, but putting in the address of your NAS might force it to be considered “local” or something.

9

Hi thanks for your help Xbox playing movies now but of buffering but I imagine that’s the Nas however movies won’t play on Android phone any idea

10

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