Please Help! - WebServer_SSL Not Alive. Shutting Down.

greenhat06 · January 7, 2014, 4:20am

Hey guys, just purchased an ATV3 and figured would try to install PlexConnect. I've been at it for almost 2 days now with no luck. I do have multiple ATV2's that I've jailbroken and installed everything from A-Z on, yet I just can't get this one working?? Anyways, here is the error log I'm getting in terminal:

Last login: Mon Jan 6 23:07:02 on ttys000

patricks-imac:~ Greenwell$ cd /Users/Greenwell/Downloads/PlexConnect-master

patricks-imac:PlexConnect-master Greenwell$ sudo ./PlexConnect.py

Password:

23:14:54 PlexConnect: ***

23:14:54 PlexConnect: PlexConnect

23:14:54 PlexConnect: Press CTRL-C to shut down.

23:14:54 PlexConnect: ***

23:14:54 PlexConnect: started: 23:14:54

23:14:54 PlexConnect: Version: 0.3.1+

23:14:54 PlexConnect: Python: 2.7.5 (default, Aug 25 2013, 00:04:04)

[GCC 4.2.1 Compatible Apple LLVM 5.0 (clang-500.0.68)]

23:14:54 PlexConnect: Host OS: darwin

23:14:54 PlexConnect: IP_self: 192.168.1.23

23:14:54 DNSServer: started: 23:14:54

23:14:54 DNSServer: ***

23:14:54 DNSServer: DNSServer: Serving DNS on 192.168.1.23 port 53.

23:14:54 DNSServer: intercept: ['trailers.apple.com'] => 192.168.1.23

23:14:54 DNSServer: restrain: ['mesu.apple.com', 'appldnld.apple.com', 'appldnld.apple.com.edgesuite.net'] => 127.0.0.1

23:14:54 DNSServer: forward other to higher level DNS: 8.8.8.8

23:14:54 DNSServer: ***

23:14:54 WebServer: started: 23:14:54

23:14:54 WebServer: ***

23:14:54 WebServer: WebServer: Serving HTTP on 192.168.1.23 port 80.

23:14:54 WebServer: ***

23:14:55 WebServer: started: 23:14:55

23:14:55 WebServer: Failed to access certificate: /Users/Greenwell/Downloads/PlexConnect-master/./assets/certificates/trailers.pem

23:14:55 PlexConnect: WebServer_SSL not alive. Shutting down.

23:14:55 PlexConnect: Shutting down.

23:14:55 WebServer: Shutting down.

23:14:59 DNSServer: Shutting down.

23:14:59 PlexConnect: shutdown

patricks-imac:PlexConnect-master Greenwell$

Of note, I have already installed the certificate on my ATV3 using Apple Configurator and was able to get the "green check." I have NOT modified any files in the PlexConnect-master folder, as it seems some tutorials say to and others not? I am running 6.0.2, which I know is "new" but plenty of people out there are running it fine. Any help would be great! Thank you so so much

Patrick

drewbie · January 7, 2014, 4:34am

Error is here;

23:14:55 WebServer: Failed to access certificate: /Users/Greenwell/Downloads/PlexConnect-master/./assets/certificates/trailers.pem

The path looks a little strange with the /./ what’s your settings.cfg have in it?

What permissions do you have on the certificates folder?

Is the trailers.pem file in that folder?

baa · January 7, 2014, 6:51am

...path should be fine. It's a concanation of the PlexConnect path with the second part found in the settings. Even with the strange looking "/./" it typically works ok.

greenhat06 · January 7, 2014, 10:32pm

So I just got home from work, what exactly do you all need me to do? I feel like I have followed many different various "guides," all of which have told me conflicting instructions. Is there a single, go-to one that I should follow step for step? Again, I am running 6.0.2 -> I assume that this is the reason I need to perform the certificate steps while the official wiki-how-to doesn't include this? But that wiki also doesn't include changing anything in the Settings.py file, while others do? Again, will listen to everyone/everything and I am home the rest of the night. Really appreciate the help! Can copy and paste whatever you need.

*Of note, I have the PlexConnect Master folder, trailers.cer, trailers.key, trailers.pem all as individual files on my desktop. Do I need to combine then into a single location, or just keep them here? Sorry if a stupid question

f00b4r · January 7, 2014, 11:11pm

Start over and use the wiki guide only!
It does include the certs bit so you must have missed it.

greenhat06 · January 7, 2014, 11:32pm

Ok so started over and I finally got a successful terminal launch of PlexConnect (I think it was because I hadn't copied the trailers.___ files into my PlexConnect master folder (assets, certificates section). So I have the terminal saying PlexConnect is up and running. And when I hit trailers on AppleTV, it says "Accessing Trailers" with the spinning circle. However, it does this for a very long time. Then I actually do see the Plex options (Movies, TV Shows, Music, etc). But again, when I click on one, it again shows "Accessing Trailers" with the circle spinning, for a long time. And then it usually just gets stuck. Does this take so long for everybody? Or maybe just the first time? I guess I'm a little confused. Here is what I have copied from the terminal log:

Last login: Tue Jan 7 18:01:27 on console

patricks-imac:~ Greenwell$ sudo "/Applications/PlexConnect-master/PlexConnect.py"

Password:

18:14:35 PlexConnect: ***

18:14:35 PlexConnect: PlexConnect

18:14:35 PlexConnect: Press CTRL-C to shut down.

18:14:35 PlexConnect: ***

18:14:35 Settings: add section PlexConnect

18:14:35 Settings: add option port_pms=32400

18:14:35 Settings: add option port_webserver=80

18:14:35 Settings: add option ip_plexconnect=0.0.0.0

18:14:35 Settings: add option certfile=./assets/certificates/trailers.pem

18:14:35 Settings: add option ip_dnsmaster=8.8.8.8

18:14:35 Settings: add option loglevel=Normal

18:14:35 Settings: add option enable_dnsserver=True

18:14:35 Settings: add option logpath=.

18:14:35 Settings: add option ip_pms=192.168.178.10

18:14:35 Settings: add option enable_plexgdm=True

18:14:35 Settings: add option hosttointercept=trailers.apple.com

18:14:35 Settings: add option port_ssl=443

18:14:35 Settings: add option enable_webserver_ssl=True

18:14:35 Settings: add option prevent_atv_update=True

18:14:35 Settings: add option port_dnsserver=53

18:14:35 Settings: add option enable_plexconnect_autodetect=True

18:14:35 PlexConnect: started: 18:14:35

18:14:35 PlexConnect: Version: 0.3.1+

18:14:35 PlexConnect: Python: 2.7.5 (default, Aug 25 2013, 00:04:04)

[GCC 4.2.1 Compatible Apple LLVM 5.0 (clang-500.0.68)]

18:14:35 PlexConnect: Host OS: darwin

18:14:35 PlexConnect: IP_self: 192.168.1.23

18:14:35 DNSServer: started: 18:14:35

18:14:35 DNSServer: ***

18:14:35 DNSServer: DNSServer: Serving DNS on 192.168.1.23 port 53.

18:14:35 DNSServer: intercept: ['trailers.apple.com'] => 192.168.1.23

18:14:35 DNSServer: restrain: ['mesu.apple.com', 'appldnld.apple.com', 'appldnld.apple.com.edgesuite.net'] => 127.0.0.1

18:14:35 DNSServer: forward other to higher level DNS: 8.8.8.8

18:14:35 DNSServer: ***

18:14:35 WebServer: started: 18:14:35

18:14:35 WebServer: ***

18:14:35 WebServer: WebServer: Serving HTTP on 192.168.1.23 port 80.

18:14:35 WebServer: ***

18:14:35 WebServer: started: 18:14:35

18:14:35 WebServer: ***

18:14:35 WebServer: WebServer: Serving HTTPS on 192.168.1.23 port 443.

18:14:35 WebServer: ***

18:19:19 DNSServer: DNS request received!

18:19:19 DNSServer: Source: ('192.168.1.124', 63142)

18:19:19 DNSServer: Domain: itunes.apple.com

18:19:19 DNSServer: ***forward request

18:19:19 DNSServer: -> DNS response from higher level

18:19:19 DNSServer: DNS request received!

18:19:19 DNSServer: Source: ('192.168.1.124', 60561)

18:19:19 DNSServer: Domain: s.mzstatic.com

18:19:19 DNSServer: ***forward request

18:19:19 DNSServer: -> DNS response from higher level

18:19:20 DNSServer: DNS request received!

18:19:20 DNSServer: Source: ('192.168.1.124', 60561)

18:19:20 DNSServer: Domain: s.mzstatic.com

18:19:20 DNSServer: ***forward request

18:19:20 DNSServer: -> DNS response from higher level

18:19:20 DNSServer: DNS request received!

18:19:20 DNSServer: Source: ('192.168.1.124', 65279)

18:19:20 DNSServer: Domain: local

18:19:20 DNSServer: ***forward request

18:19:21 DNSServer: -> DNS response from higher level

18:19:21 DNSServer: DNS request received!

18:19:21 DNSServer: Source: ('192.168.1.124', 55379)

18:19:21 DNSServer: Domain: local

18:19:21 DNSServer: ***forward request

18:19:21 DNSServer: -> DNS response from higher level

18:19:23 DNSServer: DNS request received!

18:19:23 DNSServer: Source: ('192.168.1.124', 60561)

18:19:23 DNSServer: Domain: s.mzstatic.com

18:19:23 DNSServer: ***forward request

18:19:23 DNSServer: -> DNS response from higher level

18:19:37 DNSServer: DNS request received!

18:19:37 DNSServer: Source: ('192.168.1.124', 58852)

18:19:37 DNSServer: Domain: init.itunes.apple.com

18:19:37 DNSServer: ***forward request

18:19:37 DNSServer: -> DNS response from higher level

18:19:37 DNSServer: DNS request received!

18:19:37 DNSServer: Source: ('192.168.1.124', 60415)

18:19:37 DNSServer: Domain: e673.e9.akamaiedge.net

18:19:37 DNSServer: ***forward request

18:19:37 DNSServer: -> DNS response from higher level

18:19:37 DNSServer: DNS request received!

18:19:37 DNSServer: Source: ('192.168.1.124', 49192)

18:19:37 DNSServer: Domain: buy.itunes.apple.com

18:19:37 DNSServer: ***forward request

18:19:37 DNSServer: -> DNS response from higher level

18:19:38 DNSServer: DNS request received!

18:19:38 DNSServer: Source: ('192.168.1.124', 49192)

18:19:38 DNSServer: Domain: buy.itunes.apple.com

18:19:38 DNSServer: ***forward request

18:19:38 DNSServer: -> DNS response from higher level

18:21:21 DNSServer: DNS request received!

18:21:21 DNSServer: Source: ('192.168.1.124', 59053)

18:21:21 DNSServer: Domain: p05-keyvalueservice.icloud.com

18:21:21 DNSServer: ***forward request

18:21:26 DNSServer: DNS request received!

18:21:26 DNSServer: Source: ('192.168.1.124', 60520)

18:21:26 DNSServer: Domain: init.itunes.apple.com

18:21:26 DNSServer: ***forward request

18:21:31 DNSServer: DNS request received!

18:21:31 DNSServer: Source: ('192.168.1.124', 59053)

18:21:31 DNSServer: Domain: p05-keyvalueservice.icloud.com

18:21:31 DNSServer: ***forward request

18:21:36 DNSServer: DNS request received!

18:21:36 DNSServer: Source: ('192.168.1.124', 60520)

18:21:36 DNSServer: Domain: init.itunes.apple.com

18:21:36 DNSServer: ***forward request

18:21:41 DNSServer: DNS request received!

18:21:41 DNSServer: Source: ('192.168.1.124', 64924)

18:21:41 DNSServer: Domain: local

18:21:41 DNSServer: ***forward request

18:21:46 DNSServer: DNS request received!

18:21:46 DNSServer: Source: ('192.168.1.124', 60421)

18:21:46 DNSServer: Domain: local

18:21:46 DNSServer: ***forward request