Both a Google Chromecast and FireTV streaming dongles, running the Plex client.
AdGuard Home is DNS blocking analytics.plex.tv, but these 2 clients keep hammering it non-stop every 30 seconds with attempts to report analytics.
Plex developers – can we please opt out of this tracking non-sense? This is not what I signed up to get with a Plex Pass.
Just to give some context as for what information are tracked by Plex.
Mine are hitting pretty sporadically when Plex is being actively used … definitely not every 30 seconds. I’m using NextDNS with a few different block lists and that url is not being blocked for me (I’m okay with that).
My Rokus are my flooding devices when they call home. Good lord those things are chatty… 
I use Plex via Roku, iOS and Plex for Mac and throughout a typical weekday of use (a little in the morning maybe, a bit around lunch, some shortly after work and then in the evening\night) maybe over 3-5 hours I have about 30-40 pings to that url. On a day with lighter use - just 2 hours, I see only 5.
Based on their privacy policy it’s likely basic usability information. In that privacy policy they have options to opt-out of some of the collection (also found in your account privacy settings) and some details about what they collect. I only mention this because I just now saw this for the first time myself following the link @tom80H sent over… I hadn’t clicked some of those options before. That may help you with what is or isn’t collected.
Since your DNS filtering is doing it’s job for you - blocking that data - I dunno if you need to bother with opting out of it.
Quite the list!
Aren’t these devices supposed to “sleep” when not in use? Maybe Plex doesn’t let them sleep if it keeps trying so hard every 30 sec.
Plex should just backoff if it can’t connect to the analytics service, do an exponential backoff down to once every few hours.
FWIW, if I allow analytics.plex.tv, the devices connect to it every 5 min. (instead of trying every 30 sec when blocked).
Aren’t these apps supposed to let the device sleep and not wake it up every 5 min. to send useless reports? If the app is not active, what’s there to report?
I’m seeing this same issue. Every 30 seconds, 24/7/365 on a TiVo Stream 4K (running Android TV 9), but only every 5 minutes on my 2015 Nvidia Shield TV (Android TV 10) and ONLY when I’m using the app.
I know the Shield TV is at least one version behind on the app where the TiVo Stream 4K is on the latest (since I’ve only had it a week). Is this a bug in the new version of the app? Should I side load an older version?
As an FYI, I opted out of the analytics years ago and a Pi-hole on the network for the last 6 months.
Ditto here…my Pi-Hole blocks it but this is happening every 30 seconds.
Same here, please fix this. ONLY my Nvidia Shield hammers away every 30 seconds querying for this URL. My other devices running iOS do not. Seems to be some issue with the Android TV app that just doesn’t give up querying after pi-hole sent back a response.
The Shield device is also asleep and Plex isn’t even open yet it continues to ping away at the analytics URL. Definitely a bug somewhere.
I suggest opting out of their data collection via: Privacy Preferences | Plex
Doesn’t solve this problem.
That’s a ridiculous workaround for an obvious app bug. Regardless of why the Android TV can’t reach that URL, it just tries over and over every 30 seconds even when the Android TV is off and the app isn’t open.
If the app isn’t running there’s no possible way it can connect to the URL. Unless of course that the app is actually running and you just don’t realize it. So that’s ridiculous to say.
The Shield is asleep and the app is not in the foreground yet the device queries for the analytics URL every 30 seconds. I have the logs to show it.
That means the app is running.
Is there some reason why you’re arguing semantics? Why would it be normal for any application to query a non-essential URL in DNS every 30 seconds 24/7?
My Nvidia Shield is #1 on the list of blocked clients in pihole because of Plex and it’s sleeping 90% of the day.
I have other Plex clients outside of Android TV and none of them exhibit the same behavior.
Would be good to get a response from Plex on this topic.
Is there some reason you’re arguing about opting out of their data collection all together in relation to the querying?
You use a broken client. Period.
Perhaps you should just keep your negative personal criticism to yourself if you don’t like the suggestion.
The folks on this thread are reporting a legitimate bug in the Android TV Plex app. You seem to have a bug up your a** for some reason that it’s not an issue simply because we choose to use an ad blocking service on our home network. The method in which DNS resolution fails is irrelevant, it shouldn’t be making the query every 30 seconds 24/7. It’s excessive and unnecessary and not a single other platform Plex runs on exhibits the same behavior.
So I ask again, pipe down and let someone from Plex actually evaluate this behavior and respond.
Stop with the personal attacks for legitimate suggestions just because they don’t fit your narrative and you won’t get replies nitpicking the incorrect information your saying.
The narrative? Lol
It’s a bug report, not the main stream media lol
Dude, just be quiet already 
Btw, you’re*
Have a good night buddy, peace 
