Server Version#: 1.15.1.710
Not sure from which version I updated, but I updated to the current PlexPass version on my Synology last night.
Now the PMS Web interface is no longer reachable at the IPv4 address of the DS (i.e. 192.178.1.75:32400/web just gives a connection timeout)
At first I thought it didn’t properly start the web daemon and just restarted both Plex and the DS to no avail.
I know my way around on a linux machine, so I did the usual diagnosis:
Check ps and htop for the Plex processes, everything looks fine.
Then I wanted to find out if for some reason the web port was blocked maybe by the old version still running or some other strange situation.
So I called my good friend netstat to the rescue:
netstat -tulpn
And there I found something strange:
tcp 0 0 127.0.0.1:32600 0.0.0.0:* LISTEN 5106/Plex Tuner Ser
tcp 0 0 127.0.0.1:32401 0.0.0.0:* LISTEN 4351/Plex Media Ser
tcp 0 0 127.0.0.1:50006 0.0.0.0:* LISTEN 4539/Plex Plug-in [
tcp6 0 0 :::32400 :::* LISTEN 4351/Plex Media Ser
udp 0 0 172.17.0.1:47974 0.0.0.0:* 4351/Plex Media Ser
udp 0 0 172.17.0.1:41996 0.0.0.0:* 4351/Plex Media Ser
udp 0 0 192.168.178.17:36019 0.0.0.0:* 4351/Plex Media Ser
udp 0 0 0.0.0.0:32410 0.0.0.0:* 4351/Plex Media Ser
udp 0 0 0.0.0.0:32412 0.0.0.0:* 4351/Plex Media Ser
udp 0 0 0.0.0.0:32413 0.0.0.0:* 4351/Plex Media Ser
udp 0 0 0.0.0.0:32414 0.0.0.0:* 4351/Plex Media Ser
udp 0 0 127.0.0.1:42806 0.0.0.0:* 4351/Plex Media Ser
udp 0 0 0.0.0.0:1901 0.0.0.0:* 4351/Plex Media Ser
udp 0 0 127.0.0.1:36902 0.0.0.0:* 4351/Plex Media Ser
udp 0 0 192.168.178.17:47147 0.0.0.0:* 4351/Plex Media Ser
udp 0 0 192.168.178.17:43055 0.0.0.0:* 4351/Plex Media Ser
udp 0 0 172.17.0.1:59908 0.0.0.0:* 4351/Plex Media Ser
As you will no doubt notice: Plex only listens on tcp6 for port 32400, but not on tcp.
I know, depending on netstat and the kernel version this would be perfectly normal to only show tcp6 and listen on bothe IPv4 and IPv6, but DSM is different here: It still lists IPv4 and IPv6 sockets seperately.
And oh wonder: connecting to the IPv6 address on port 32400 reveals the well-known Plex webinterface.
Why does it do that and how can I set Plex to listen on IPv4 as well? Listening on IPv4 only would be fine as well. I don’t need IPv6 on my LAN yet.