Some of my movies are failing do download correct content ratings. I am not an engineer, but while digging through the logs, it looks as though the plex media agent has two content ratings for the same country (US). Please see fetch and response below. The second is correct (PG), but it is recording the first (Not Rated).
Am I missing something? Or is the duplicate rating the problem?
2017-12-08 14:31:26,399 (7f0ab3fff700) : DEBUG (networking:161) - Fetching ‘https://meta.plex.tv/m/0094012?lang=en&ratings=1&reviews=1&extras=1’ from the HTTP cache
Part of response:
movie title=“Spaceballs” country=“US” originally_available_at=“1987-06-24” tagline="">
originally_available_at country=“US” originally_available_at=“1987-06-24”/>
content_rating content_rating=“ca/PG” country=“CA”/>
content_rating content_rating=“ca/14A” country=“CA”/>
content_rating content_rating=“uk/PG” country=“UK”/>
content_rating content_rating=“Not Rated” country=“US”/>
content_rating content_rating=“br/Livre” country=“BR”/>
content_rating content_rating=“au/PG” country=“AU”/>
content_rating content_rating=“uk/12” country=“UK”/>
content_rating content_rating=“fi/K-12” country=“FI”/>
content_rating content_rating=“PG” country=“US”/>
content_rating content_rating=“nl/6” country=“NL”/>
content_rating content_rating=“ca/G” country=“CA”/>
content_rating content_rating=“no/12” country=“NO”/>
content_rating content_rating=“it/T” country=“IT”/>
content_rating content_rating=“se/11” country=“SE”/
Sure enough. I have the same issue with Die Hard. It’s pulling in TV-14 instead of R
movie title=“Die Hard” country=“US” originally_available_at=“1988-07-20” tagline="">
originally_available_at country=“US” originally_available_at=“1988-07-20”/>
content_rating content_rating=“ca/R” country=“CA”/>
content_rating content_rating=“ca/14+” country=“CA”/>
content_rating content_rating=“fi/K-18” country=“FI”/>
content_rating content_rating=“no/18” country=“NO”/>
content_rating content_rating=“br/14” country=“BR”/>
content_rating content_rating=“fi/K-16” country=“FI”/>
content_rating content_rating=“fr/Tous publics” country=“FR”/>
content_rating content_rating=“se/15” country=“SE”/>
content_rating content_rating=“uk/18” country=“UK”/>
content_rating content_rating=“it/VM14” country=“IT”/>
content_rating content_rating=“nz/R16” country=“NZ”/>
content_rating content_rating=“no/15” country=“NO”/>
content_rating content_rating=“au/M” country=“AU”/>
content_rating content_rating=“ca/18A” country=“CA”/>
content_rating content_rating=“ca/AA” country=“CA”/>
content_rating content_rating=“nz/M” country=“NZ”/>
content_rating content_rating=“TV-14” country=“US”
content_rating content_rating=“de/16” country=“DE”/>
content_rating content_rating=“uk/15” country=“UK”/>
content_rating content_rating=“ca/13+” country=“CA”/>
content_rating content_rating=“fi/K-16/13” country=“FI”/>
content_rating content_rating=“R” country=“US”
content_rating content_rating=“nl/16” country=“NL”/>
content_rating content_rating=“jp/PG-12” country=“JP”/>
content_rating content_rating=“ca/14A” country=“CA”/>
content_rating content_rating=“fi/K-15/13” country=“FI”/>
content_rating content_rating=“es/18” country=“ES”/>
