Plex and Dolby Vision

General Discussions Hardware
1

Hi,

I’m currently having issues with Dolby Vision playback on my TV.

Complete name : \CCCNas\Movies\A Bronx Tale UHD (1993).mp4
Format : MPEG-4
Format profile : Base Media / Version 2
Codec ID : mp42 (mp42/dby1/iso2/mp41)
File size : 2.66 GiB
Duration : 2 h 1 min
Overall bit rate : 3 131 kb/s
Frame rate : 23.976 FPS
Movie name : A Bronx Tale
Recorded date : 1993
ID : 1
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main 10@L5.1@Main
HDR format : SMPTE ST 2086, Version 1.0, dvhe.08.06, BL+RPU, HDR10 compatible / Dolby Vision, HDR10 compatible / SMPTE ST 2086, HDR10 compatible
Codec ID : hvc1
Codec ID/Info : High Efficiency Video Coding
Duration : 2 h 1 min
Bit rate : 2 187 kb/s
Width : 3 840 pixels
Height : 2 076 pixels

So the exact issue I’m having is the movie direct plays from the start with no issues at all. But if i pause the movie or try to play from where i left off i get the loading symbol continuously. If i do not pause the whole movie will play with no issues at all.

My plex server is run on my NAS and the only issues i have is with DV, HDR10 is fine.

Any tips on this without removing DV from my movies?

Thanks

2

That’s a player issue. If you are actually trying to use your TV app, you’ll have far better support from an Nvidia Shield Pro, for flawless playback.

3

Yes, i don’t have the shield app. But i know the Xbox app worked flawlessly before i got my LG TV. I have the same issues with the Xbox too and on my Samsung TV.

Maybe I’m missing something… HDR etc, all work perfectly until DV is introduced and then it plays fine unless you try to skip.

I did remove DV from the file and it played fine. So seems to just be the DV that’s causing the issue.

4

Neither the Xbox nor a tv are powerful players. Get a shield pro and be happy :wink: