Plex app closing randomly to the homescreen on Roku Express 3900EU

Plex Players Streaming Devices
1

I have the Roku Express 3900EU, connected to the Plex Media Server running on a Pi 5.

When using the Plex app on the Roku and watching 1080 films or episodes, the Plex app suddenly closes to the Roku home screen after a moment of black screen.

This happens roughly twice a day, randomly. What I mean is that I can rewind the bit and play it again without issues; the CTD happens randomly.

I watch episodes with text .sub subtitles, often external or retrieved inside Plex from the Web.

I have the Roku Express 3900EU, connected to the Plex Media Server running on a Pi 5.

I have the Roku Express four inches from the Router, and it is connected to it via Wifi 2.4Ghz with an excellent signal -according to Roku-.

I’m running the same content on Plex on my PS4 without issues, so we can iron out server-side issues. This appears to be a Roku-Plex issue.

Server Version#: 1.40.2.8395 (on Raspberry Pi 5 Raspbian)
Player Version#: 7.20.8.9236-d3d5a07fa-Plex

Any idea how to fix the CTD? Any chance of issuing a patch to resolve this?

Thanks
Luca

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