Server Version#:1.20.3.3483
Player Version#: 8.8.0.21200
Hello
Every time I try to start my plex app on my Huawei M3 tablet (since 2-3 days) , I have the splash screen going from the X too PLEX crashing (at PLX) and the app disapears…
I tried to update and downgrade my plex server, reboot my NAS, clear cash, un install and reinstall the app, nothing works…
The same version is working on my phone (huawei mate 20 pro)???
@YvonLeFou I have the same issue here. SAme timeframe, same-ish device, Huawei MediaPad M3 Lite. Exact same manifestation. App works on my Huawei BTV, and P20 Pro.
@sixones are you able to indicate whether the issue has been identified, and an eta on a fix? I have a very unhappy 7 year old in half term to contend with
I found a work around…
I deactivated the auto-update in Playstore for Plex
I uninstalled the 8.8.0
I installed the 8.7.2.20952 apk I found online (sorry don’t remember where)
Running Android 7 on a Huawei tablet. Having similar issues. App no longer loads (Crashes at animated “Plex” logo). Problem only manifested itself recently. Had to downgrade to ver 8.7.x and turn off updates. Again, please help or provide a work around with a previous version or other method. Thanks!
I may have found a workaround when the Plex app suddenly stop loading at the “PLX” logo.
I’m on a Huawei Mediapad M3 Lite (Model CPN-W09) tablet on Android 7.0 with Plex ver. 8.12.1.22702 installed.
If you encounter this issue, kill all background apps and go to the Settings → Apps → Plex. Force stop the app, clear the app cache and switch the Storage permission on or off (the state of the permission doesn’t matter). Try launching the app and it may crash as usual. Repeat this step 2 or 3 times and Plex should launch successfully at some point.
However, the issue will reappear quickly unfortunately. Are they any updates on this issue Plex ?