Server Version#: 1.32.0.6973 Player Version#: 8.9 (5844) Apple TVOS Version#: 16.4.1 (20L498) Apple TV Model : 4k 2021 I am using Plex app on apple tv with Local LAN plex server. Whenever I open an image photo which is approximately 1 MB or greater, the App closes (crashes) automatically on appl…

is is possible to get your server logs and apple tv logs covering the same time where the app crashed

Yes, let me perform and crash and grab both logs. Will post here…

I’m also experiencing a similar issue, though in my case I think it may be crashing due to having a ~7500 photo library, as I have two photo libraries and it doesn’t crash on the second one which is much smaller. Optimizing the database didn’t help either. Here are my logs. Apple TV Logs.zip (26.7 …

Plex Media Server.log (1.8 MB) com.plexapp.system.log (41.2 KB) com.plexapp.plex 2023-05-25–16-38-30-139.log (264.1 KB) I have opened the around 4-5 photos on apple tv around 9:40 PM (25th May) and downloaded the apple tv and Plex Server Logs. (Attached 2 log files from plex and one log file from…

Update: did a bit more testing, and found out that in my case the app crashes not due to the high photo count, but rather when you add the same tag to two or more images. I know Apple TV Plex app has a preview for the first 5-10 tags of whichever image is currently being viewed, perhaps this part is…

Steps to reproduce: Put 2 images into a photo library Attach “example_tag” to both images Apple TV Plex will crash when viewing either of the now tagged images.

I have never tagged any of my 26000 photos, but yet Plex crashes on Apple TV. I tried to view some of my photos on iPhone, works fine. Until I Airplay the photos to my Apple TV. The entire iPhone screen everything shows. But when I start to view photos, the tv screen goes black. Nothing crashes. Wor…

I have the same issue, though I think it’s because AirPlay for photos is broken on iOS Plex, and it’s not related to the Apple TV Plex app as AirPlay works even if you don’t have it installed.

It’s working again !! Don’t know what has been done, I have not tried or done anything. But now everything works. All my pictures is showing fine in Plex on Apple Tv.

Hope it’ll get fixed on my end soon as well, I’m still experiencing this issue after updating the Plex apps.

Plex App Crashing When Opening Photos

Plex Players

illixion May 29, 2023, 1:06pm 22

Steps to reproduce:

Put 2 images into a photo library
Attach “example_tag” to both images
Apple TV Plex will crash when viewing either of the now tagged images.

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Plex App Crashing When Opening Photos

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