Plex app has stopped playing live tv

Server Version#: 1.42.2.10156
Player Version#: 2525.29.0 (1366)

The Plex app on my iPhone has stopped playing Live TV (locally, at home), claiming that “A server with the specified hostname could not be found.”

The same Plex app on my iPhone, via the SAME WiFi connection, to that SAME PMS with that SAME HOSTNAME, plays the videos stored in the PMS, no problem. Obviously, the app DOES know about the Plex Media Server with the configured HOSTNAME, otherwise, how could it play videos from that server?

Until recently, the Plex app on my iPhone used to play Live TV (locally, at home), no problem. Live TV continues to play on all other local devices: desktops, laptops, Apple TV, etc. The only device that cannot play Live TV is my phone.

Nothing about the configuration of my PMS has changed in over 5 years. The only changes have been the updates to the Plex app.

During the past year, every time Plex updates the app on my iPhone, I lose features.

The old Plex app on my iPhone used to connect to my PMS remotely, no problem. The “enhanced” Plex app on my iPhone will rarely connect, usually claiming that I have no libraries. At the same time, at the same location, the Plexamp app as NO PROBLEM connecting to the very same PMS remotely. Furthermore, the Synology Drive app on my iPhone has NO PROBLEM connecting to the PMS remotely. The Plex app is the only app that will not connect to the PMS remotely.

When will Plex honor the fee that I pay for its services???

Having same issue. Works on iPad works on androids tv works on Roku works on computer. Get that error occurred a server with that specified host name can not be found. Meanwhile my ota guide is correct and I can access personal media.

Just got a plex pass yesterday. So I can say it has yet to work for me.