Plex app has stopped playing live tv

Server Version#: 1.42.2.10156
Player Version#: 2525.29.0 (1366)

The app has stopped playing Live TV, claiming that “A server with the specified hostname could not be found.”

The app connected to that SAME PMS with that SAME HOSTNAME plays the videos stored in the PMS, no problem.

The app used to play Live TV at home, no problem. Live TV plays on all other local devices: desktops, laptops, Apple TV, etc. The only device that can’t play Live TV is my phone.

Nothing about the configuration of my PMS has changed in over 5 years. The only changes have been the updates to the Plex app.

Every time Plex updates the app on my iPhone, I lose features.

The old Plex app used to connect to my PMS remotely, no problem. The “enhanced” app will connect only rarely via the same remote location as the old app that had no problem.

When will Plex honor its fee that I pay for its services???