Plex app on iPhone: LiveTV has stopped working

Plex Players Mobile Devices
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1

Plex Media Server 1.42.2.10156

Plex app on iPhone 2025.31.1(1461)

Live TV has worked on my phone for years, until this year when Plex broke it with the so-called Experience update on iPhone. Live TV works on Apple TV and via every browser in my WiFi network. Just not my iPhone. The Plex iPhone app throws the error: “Error Occurred: a server with the specified host name could not be found”

Since every other device on my WiFi network finds the specified host, it CAN BE FOUND. The old Plex app on my iPhone had NO PROBLEM streaming live TV.

When is Plex going to fix this? It’s reported all over the internet. When is Plex going to honor the the fee I pay for Live TV?

2

If you haven’t already, try heading to Settings -> Advanced and selecting Reset Cache. It can cure a lot of ills.

3

Thank you for the tip. However, it didn’t help in my case. But I appreciate your response.

4

Taking a wild guess but I would try the following:

  • Log out from your phone
  • go to app.plex.tv and remove your device under settings>authorised devices
  • re-login from your phone

Now try to use LiveTV again.

5

Thank you for your reply, Fluamsler. I went a step further and deleted the Plex app from my iPhone. Went to PMS and removed every authorized device (except my desktop browser). Re-installed the Plex app on my iPhone. The app sees my libraries and plays my videos, but live TV still throws the error a server with the specified host name could not be found . . . even though the HomeHD app on the same phone has NO PROBELM with streaming live TV.