Server Version#: 1.16.6.1592
Player Version#: Varies, 6.0 on tvOS and up to 6.1 (test flight on iOS).
Web Player Version#: 3.108.2
Running on ubuntu 19.04 (latest patches). With Intel HD 630 and full HW encode/decode.
I have moved the server around between Windows, ubuntu 18.04 and ubuntu 19.04. Using the Intel HD 630, Vega M series for hw transcoding.
The host is running on a ESXi 6.7u3 (Intel NUC Hades Canyon), onboard Intel HD 630 is in passthrough and correctly picked up, with two dedicated GB NICs in a Bond to a NAS with four GB NICs in a Bond, to a full Unifi setup. All internal works perfectly.
Interwebs is spectrum 1G down 40M up, I limit remote streams to 1080P 8M.
Running with the Web Player I have no issues at all and no buffering or stalling everything works. When I switch to any of the apps I see buffering and get the “connection to the server is not fast enough” message.
Source media can be full 4K 10bit HEVC or even just a normal 1080P h264 with the same results. The audio stream doesn’t matter either.
This is the only error in the logs:
Sep 03, 2019 15:40:13.342 [0x7f43e0f1d700] DEBUG - Auth: authenticated user 1 as ME
Sep 03, 2019 15:40:13.343 [0x7f43837fe700] DEBUG - Request: [69.26.47.168:1540 (WAN)] GET /video/:/transcode/universal/decision?audioBoost=100&autoAdjustQuality=0&directPlay=1&directStream=1&directStreamAudio=1&location=wan&maxVideoBitrate=8000&mediaBufferSize=20000&partIndex=0&path=%2Flibrary%2Fmetadata%2F14879&protocol=hls&subtitleSize=100&subtitles=auto&videoBitrate=8000&videoQuality=60&videoResolution=3840x2160 (12 live) TLS GZIP Signed-in Token (ME)
Sep 03, 2019 15:40:13.344 [0x7f43837fe700] ERROR - ClientProfileExtra: video transcode target already exists for streaming hls
Sep 03, 2019 15:40:13.344 [0x7f43837fe700] DEBUG - TranscodeUniversalRequest: using augmented profile iOS
Sep 03, 2019 15:40:13.344 [0x7f43837fe700] DEBUG - Downloading document http://127.0.0.1:32400/library/metadata/14879?includeBandwidths=1&offset=-1&X-Plex-Incomplete-Segments=1&X-Plex-Session-Identifier=5C58F227-C5B2-4860-9E54-6FE111AB728F
Sep 03, 2019 15:40:13.344 [0x7f43837fe700] DEBUG - Auth: authenticated user 1 as ME
Any ideas? This only started about 1 - 2 weeks ago, and prior to that I had no issues. I’ve been through everything trying to determine if it was a server issue and also a Link issue, but having the Web Player work fine is perplexing!
Regards,
Brett
EDIT: Uploads
