Plex app on Roku switching user after app disappears

Server Version#: 1.42.2.10156
Player Version#: 8.6 Build 9

Roku Ultra - Roku Stick 4k - Roku TV

Ok, Im not crazy so please hear me out.

On multiple Roku devices my plex app keeps disappearing (tested and verified on both occurred multiple times). After searching for the app and reinstalling it to the Roku device, I am logged in as a completely different user. No, I do not have user switching enabled or setup. This is a completely different account that has access to my server. I must log out of the account and back into my account to get access to my profile but this has happened multiple times and is very disturbing.