Plex app on the Firestick

Plex Players
1

Here’s a suggestion: stop pushing alpha-quality clients that are buggy, janky, and nowhere near feature parity with the previous version.

I am not your tester.

If your forum is flooded with complaints from users who are frustrated or having issues, that’s the community telling you it isn’t done. Don’t release it. Fix the bugs. Make it better. Don’t test your community.

I have continued to use Plex over every other service, specifically because the user experience was better than the competition. That’s now gone. Not ‘a little worse’. Gone.

One of the most basic features any media player has had for the last 50 years is the ability to skip forward or back a track, file, or episode. The new UI just… doesn’t have that anymore.

Why? Was that a deliberate choice? Did one of the most fundamental features in the entire app somehow slip past QA, and if so, how does that happen? Did someone above the dev team push this out the door knowing it wasn’t ready? Did they force you to release incomplete alpha software which is blatantly not ready for production?

So many questions which have no good answers.

2

There are so many threads about the numerous bugs in the new versions of the Android and Fire TV apps, but the developers don’t care—they can’t even manage to issue a statement. Who knows, maybe they’re too busy counting their money.

3

You are not alone! I’ve been here for a LONG time. I’ve been loyal. I’ve actually never seen them roll back a UI change in their main branch due to negative feedback… Never! They usually double down or say something along the lines of the change having been in play for a long time and you being a little late for feedback. They seem to want to force everyone to the beta channel if they want their feedback heard. It’s like once it’s in the main branch, it’s too late and will be permanent. I used to pay for Plex pass to support the project. Then I paid because I had to for remote. Now I’m rethinking why I’m giving this project money. Like really… Why am I paying for this frustration?