Plex App under XUMO Experience (Not X1/Xfinity, but Element TV)

Plex Players Smart TVs
1

I just bought a new Element Smart TV with XUMO interface. Upon attempting to access PLEX, I am presented with the infamous “Looking for your personal media? Don’t worry, it hasn’t been abducted! It’s safe and sound on your Plex Media Server, but our XUMO app doesn’t support personal media access.”

Here is my problem - I understand the agreement with PLEX and XFINITY disallowed personal media, but this is not an XFINITY box. So, who is to blame? XUMO? PLEX?
Lawyers?

And how do I fix it? (TV is nice, but not nice enough to put up with this.)

2

Plex must have been forced into that arrangement somehow. I doubt there is one weird trick for making the app on the TV work. You probably need to use an external device that runs the regular app.

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