Plex auto scan not working in updated QNAP

Plex Media Server NAS & Devices
1

QNAP TS453D Firmware QTS 5.2.3.3006
Plex Media server: V1.41.3
Before QNAP update everything was working correctly.
After firmware update, Plex is not auto scanning the library. It works only manually.
Any help?

2

can you please do the following?

  1. Make sure server DEBUG logging is abled (save if you make changes)
  2. Restart PMS
  3. Wait 3 minutes
  4. Download the server logs
  5. Attach the ZIP file
4

Hi, I have managed to Debug logging. I attach the server logs after debugging. Plex is not scanning automatically the files in my library.
Plex Media Server Logs_2025-01-30_16-59-41.zip (2.5 MB)

5

@praffone

Paolo,
Are you certain this option is enabled ?

Screenshot from 2025-01-30 12-27-16
Screenshot from 2025-01-30 12-27-16741×724 76.7 KB

Please look at your settings,

UNCHECK the boxes – then SAVE

Now CHECK the boxes – and SAVE again.

Let’s see if that fixes it.

6

Hi, thanks. Yes I am certain that the boxes are checked. I followed your instructions and tried again to see if scan starts automatically. Unfortunately it does not, but manually it works.

7

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