Plex can not find server - Asustor 6204T

Plex Media Server NAS & Devices
1

Hi,

I have an Austor NAS AS6204T.

I installed Plex Media Server on my NAS, using manual installation in “App Central”, with last package version : 1.12.2.4929-29f6d1796
I also installed OpenPHT and PlexPy.

I created my Plex account, and validated it by clicking the link received on my email box.

When I launch Plex from ADM, I see the Plex home page (http://[NAS_IP]:32400/web/index.html), but the menu “Server search” in front left of the page just show the spinner, always searching for the server without finding it.
I clicked the “Where is my server” help :

  • I installed the most recent version
  • I authenticate with my validated Plex account

I am not using any VPN.
I just want to use Plex on my local network, I do not want to access it from an external network.

I turned off my NAS, restarted it, but it does not change anything.
I uninstalled Plex Media Server, the reinstall it through manual installation with last package version, it does not change anything either.

I have tried to launch Plex home page with last version of Firefox and Chrome, but it does not work on any browsers : Plex is searching for the server and does not find it.

Is there a way to see what is going wrong ? Any debug mode ? Or logs I can check to see a message that can explain what happens now ?

Thanks for any help.

2

Is the problem solved?

3

I’m having the same issue so if someone has figured out why the new version of Plex doesn’t work with ADM 3.1 please share how you resolved it.

Thanks

4

Following…same here.

5

@34626
No the problem is not solved.

Is there a way to catch logs to see what is going wrong here ?

6

Were you able to resolve this issue? I am still having the same issue with my AS6204T as well, I have tried removing the Plex app and reinstalling the current version, but it hangs at “preparing” the software for the download.