Plex Can't Find Music Files

Plex Media Server NAS & Devices
1

Server Version#: 1.21.1.3776
Player Version#:

I recently installed Plex Media Server on Synology DS220+ and started backing up my music library. However, PMS can’t find any of my music files. Here’s an example of the log file.

Dec 11, 2020 23:38:36.531 [0x7f0ded9e9700] DEBUG - Scanning Music using en(Plex Music) with 0 current media items and 1 section locations in the database.
Dec 11, 2020 23:38:36.531 [0x7f0ded9e9700] DEBUG - Performing a scan with 'Plex Music' (language: en virtual: 0).
Dec 11, 2020 23:38:36.531 [0x7f0ded9e9700] DEBUG -   * Scanning /volume1/Media/Music
Dec 11, 2020 23:38:36.531 [0x7f0ded9e9700] DEBUG - Scanner: Processing directory /volume1/Media/Music (parent: no)
Dec 11, 2020 23:38:36.531 [0x7f0ded9e9700] VERBOSE -     * Noting that '' was updated at 2020-12-08 21:21:34
Dec 11, 2020 23:38:36.531 [0x7f0ded9e9700] VERBOSE -     * Taking directory '' (1) out of the map (1 left)
Dec 11, 2020 23:38:36.531 [0x7f0ded9e9700] VERBOSE - Adding subdirectory for scanner: "/volume1/Media/Music/Metallica"
Dec 11, 2020 23:38:36.531 [0x7f0ded9e9700] VERBOSE - Adding subdirectory for scanner: "/volume1/Media/Music/$RECYCLE.BIN"
Dec 11, 2020 23:38:36.531 [0x7f0ded9e9700] DEBUG - Skipping over directory '', as nothing has changed; removing 0 media items from map.
Dec 11, 2020 23:38:36.531 [0x7f0ded9e9700] DEBUG - Scanner: Processing directory /volume1/Media/Music/Metallica (parent: yes)
Dec 11, 2020 23:38:36.531 [0x7f0dfcb8f700] VERBOSE - It took 0.0 sec to serialize a list with 1 elements.
Dec 11, 2020 23:38:36.531 [0x7f0ded9e9700] VERBOSE -     * Noting that 'Metallica' was updated at 2020-12-06 22:02:52
Dec 11, 2020 23:38:36.531 [0x7f0ded9e9700] VERBOSE -     * Taking directory 'Metallica' (2) out of the map (0 left)
Dec 11, 2020 23:38:36.531 [0x7f0ded9e9700] VERBOSE - Adding subdirectory for scanner: "/volume1/Media/Music/Metallica/...and justice for all"
Dec 11, 2020 23:38:36.532 [0x7f0ded9e9700] DEBUG - Skipping over directory 'Metallica', as nothing has changed; removing 0 media items from map.
Dec 11, 2020 23:38:36.532 [0x7f0ded9e9700] DEBUG - Activity: updated activity 330dfc2c-db49-4e12-9fd3-3d5ccba156ca - completed 99.0% - Scanning Music
Dec 11, 2020 23:38:36.532 [0x7f0ded9e9700] DEBUG - Scanner [Plex Music]: Idle and left with 0 media items.
Dec 11, 2020 23:38:36.532 [0x7f0ded9e9700] DEBUG - Removing 0 media items that were left.
Dec 11, 2020 23:38:36.532 [0x7f0ded9e9700] DEBUG - Removing 0 directories that were left.

I’ve already checked and my plex server has full access to my music directory and all subdirectories. Any idea what’s going on?

3

Unfortunately my server still can’t see the files. I noticed in the Codec folder that it only had files for h264 and AAC codecs. Is that normal or should it include FLAC, h265 and others?

5

/Volume1/Media/Music/Metallica/…and Justice for All/

The music library is pointed to /Volume1/Media/Music

I looked through the Plex folder where the server is installed to find the logs, and that’s where I noticed the codec subfolder.

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(File removed)

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Here are the non-verbose logs
(File removed)

11

Apologies, I misunderstood your instructions. I’m looking up if my router has any DNS Rebinding Protection settings.

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