very awkward from PLEX team to bring out a client that needs transcoding to have SRT subtitles when XPLAY (made buy a 3rd party ) on my 2017 LG OLED TV with Synology NAS plays all 1080p and 4 K movies Flawlessly !!!
Plex TEAM we payed for LIFEtime pass to watch movies with subtitles !!! is this something too much to ask after 5+ years
WE need to be better than XPLAY not behind it !!