Server Version#: Plex Media Server v. 1.18.5.2309-f5213a238, DS218+, Linux DSM 6.2.3.25426-0
Player Version#: Plex for Windows v. 1.13.0.1275-bbd8d37b
I have an issue of playback of (MOV, H264 recorded from iPhone 8 with latest iOS and stored on Plex Server) video to the new windows 10 plex desktop application(the same issue goes for the plex web client as well). If I playback using transcoding I can hear the sound fine, but the video is a very odd see attached file. If I choose orginal quailty and direct stream for local network the video and audio looks and sounds fine, but renders slowly - frame by frame like.
NB!
I have an old deprecated w8.1/10 plex app on the same pc as well, and there are no issues what so ever with playback of any videos or any other media for that matter.
I love to be ignored, anyone with a comment or at least where to address the issues I am facing - Plex og Synology?.
I may need to transfer to another media solution, if nothing happens. I switched to Plex because I had a positive experience across platforms and devices. In my current situation it does not fullfill my needs at all.
I am a paying customer and no support at all, it can’t be the way to manage customers
I have earlier this week done the plex serve upgrade as recommended and fixed my WAN network issues. I will for now skip the corrupted files and change of video folder as it does not gives me any issues for now at least - but I will keep it in mind of anything pops-up.
In regards to the manual server upgrade I was of the impression that it would be better to follow the official upgrades from Synology but I can see they are some versions behind and I will do that on a regular basis.
In general If i use plex web client for access everything works fine for both direct play and transcoding where necessary for the different media codecs, no lagging experience and distorted video anymmore.
I still experience issues with the latest windows plex client for both direct play and transcoding settings. It only works (no lagging, video distortion) if I set it to transcoding of 780p/4Mbs no matter the codec fileformat which is at least better than not working. Just a note the old windows universal app is till working with no playback issues.
So a conclusion is that constallation of the new synology plex media server and plex web clients are working, but there are still issues - but I can live with that for now and hope it will be fixed in future updates.
This issue can be closed from my point of view, thank you for your help.
