Plex Closes Playback With Hardware encoding enabled after ten seconds

Plex Media Server NAS & Devices
1

Server Version#:1.40.0.7998 - TrueNAS-SCALE-23.10.1.3
Player Version#: 1.87.2.87-87488d5a

Running Truenas scale, recently Installed a 2080 super to handle hardware transcoding. when enabling “Use hardware acceleration when available” and “Use hardware-accelerated video encoding” I can play a video and initiate transcoding, which is being handled by the GPU as I see no spike in processor utilization, but after about ten seconds it closes the player. It does this on PC, NVIDIA shield, and mobile apps. If I disable “Use hardware-accelerated video encoding” It transcodes no problem using the processor.

Plex is installed with Truenas scale charts 2.0.2 and I have tried about every combination of settings I can think of yet the behavior does not change. Any ideas? I have attached the logs.

Plex Media Server Logs_2024-02-17_01-58-18.zip (151.7 KB)

<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

3

Tried rolling back the install
App Version:v1.32.8.7639
Chart Version: 1.7.60

Still having the same issue, only thing that fixes it is disabling hardware transcoding.

5

Upgraded windows player to Version 1.88.1.96-c1c59fc1
now when I enable hardware transcoding it pops up with Error code: 4294967283

6

Stopped the server Deleted codecs and restarted, same error, hit retry and it transcodes for ten seconds and kills playback

7

Deleted the entire server reinstalled with official image instead of plex pass App Version:
1.40.0.7998 seems the same, forced acl entries on host path storage for the apps user 568. made no difference

8

Tried turning it off and back on again. no luck

9

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