Plex connect not working after Apple TV sleep

So it seems for me, disabling plexgdm solves this problem. At least it has for the last couple of days.


My Settings.cfg:

port_pms = 32400

port_webserver = 80

ip_dnsmaster = 8.8.8.8

loglevel = Normal
ip_pms = 192.168.2.100 [This should match the manually set DNS IP on the ATV if PlexConnect is on the same machine as the PMS]

enable_dnsserver = True

enable_plexgdm = False

ip_webserver = 0.0.0.0

Get the LAN IP address of the Mac running Plex Media Center from System Preferences > Network. In my configuration, PlexConnect is running on the same computer that is running PMS.


I also have DHCP reservations for both the ATV and PMS Mac to ensure their IPs don’t change.

>> ip_pms = 192.168.2.100 [This should match the manually set DNS IP on the ATV]
Not really... well, only if you run PlexConnect and PMS on the same machine.

>> ip_pms = 192.168.2.100 [This should match the manually set DNS IP on the ATV]Not really... well, only if you run PlexConnect and PMS on the same machine.


Thanks for pointing that out. I edited my post to reflect your clarification.

Thanks for pointing that out. I edited my post to reflect your clarification.

I did this this morning and then went into the app on the ATV and get trailer not available..  

I did this this morning and then went into the app on the ATV and get trailer not available..  


I thought you were using the CrunchyRoll app?

Might be best if you post your Settings.cfg here along with any relevant details about your setup.

I thought you were using the CrunchyRoll app?

Might be best if you post your Settings.cfg here along with any relevant details about your setup.

I am using crunchyroll. That could be why it did not work for me.  My fault  i should have put crunchyroll not available. when i get home tonight i will try again

I am using crunchyroll. That could be why it did not work for me.  My fault  i should have put crunchyroll not available. when i get home tonight i will try again

ok i just set it up in trailers. now atv going to sleep. see what happens

Ok Change my setting. Still problem after sleep. My fix now is never sleep. Problem solved. :slight_smile:

Ok Shane my setting. Still problem after sleep. My fix now is never sleep. Problem solved. :)


Post your Settings.cfg.

Post your Settings.cfg.

port_pms = 32400
port_webserver = 80
ip_dnsmaster = 8.8.8.8
loglevel = Normal
ip_pms = 10.0.1.7 

enable_dnsserver = True
enable_plexgdm = False
ip_webserver = 0.0.0.0

That looks fine. Hmmm, what a frustrating problem. Assuming you flushed the DNS cache and unplugged the ATV for 30 seconds, I don't know what else there is to try except ensure that the ATV doesn't go to sleep.

port_pms = 32400
port_webserver = 80
ip_dnsmaster = 8.8.8.8
loglevel = Normal
ip_pms = 10.0.1.7 

enable_dnsserver = True
enable_plexgdm = False
ip_webserver = 0.0.0.0

That looks fine. Hmmm, what a frustrating problem. Assuming you flushed the DNS cache and unplugged the ATV for 30 seconds, I don't know what else there is to try except ensure that the ATV doesn't go to sleep.

Sorry my mistake. I did not unplug it for 30 sec. i can try that tonight. 

That looks fine. Hmmm, what a frustrating problem. Assuming you flushed the DNS cache and unplugged the ATV for 30 seconds, I don't know what else there is to try except ensure that the ATV doesn't go to sleep.

ok think i found the problem. the setting.cfg file was not saving. fixed that now it saved as it should be. unplug ATV for a min. testing now.

I have just encountered this problem, using the latest PlexConnect and an aTV2 connected wirelessly to a Netgear WNDR4500.

Does anyone have an update? (Why did the thread die out?)

EDIT: GDM is off; static DHCP in use.

yea, i have this problem too and solved it by using wired connection..its annyoying and hope some finds a solution

I think it’s a network problem and not specifically a Plexconnect problem. This was an issue for me when my network was sporadically going down due to a short in my DSL line. The network would only be out briefly but the ATV had a hard time reconnecting via Plexconnect when it woke up, even if the network was fully functioning at the time. The utilities company fixed the short and I have not had a problem since.

I think it's a network problem and not specifically a Plexconnect problem.

I'm not sure it's that simple. I'm fairly certain I changed the DNS server away from and back to PlexConnect on a hung aTV. Away is OK; back is not.

What does plexgdm means?

It’s is the process by which Plexconnect auto discovers the Plex Media Server on a network.

I'm fairly certain I changed the DNS server away from and back to PlexConnect on a hung aTV. Away is OK; back is not.


Yes, I recall playing around and finding something similar. I did not mean Plexconnect was not involved in the problem but that it is Plexconnect inability to find the server after a network interruption that might be the place to look.