Plex connection without remote Access & Insufficent max_user_watches

[Syleric]

Server Version#: 1.20.1.3252
Player Version#: 4.34.4
In local i can see and play to plex web, the remote access is green.
But in app plex no access to my file

[ChuckPa]

Then make sure user plex has access permission.

Docker enforces the underlying Linux host permissions.

Just because you can see it doesn’t mean user plex can.

Check the PUID and PGID -or- file permission masks.

[Syleric]

Hello,
This is the docker plex file:
sudo docker run
-d
–name DSplexInside
–network=host
-e CHANGE_CONFIG_DIR_OWNERSHIP=true
-e PLEX_GID=0
-e PLEX_UID=0
-e TZ=Europe/Paris
-p 32400:32400
-p 1900:1900/tcp
-p 32469:32469/tcp
-h DSplexInside
-v /volume1/docker/plex/database:/config:rw
-v /volume1/docker/plex/temp:/transcode:rw
-v /volume1/docker/plex/crt:/data/certificat:rw
-v /volume2/tvshows:/data/tvshows:rw
-v /volume2/musics:/data/musics:rw
-v /volume2/movies:/data/movies:rw
-v /volume2/audiobooks:/data/audiobooks:rw
-v /volume2/book:/data/books:rw
–restart always
plexinc/pms-docker:latest

[ChuckPa]

I just noticed something.

You’re running this on a Synology host?
If so, which model?

[Syleric]

yes, it always work without issue.
model: DS3615xs
7 SSD
4 HDD
i7
32gb

[ChuckPa]

XPEnology? Figures

DSM 6 or DSM 5 ?

DSM 6’s latest doesn’t allow direct use of max_user_watches in /etc/sysctl.conf.
They ignore then overwrite it independent of what is stated.

This is the perpetual cat & mouse game with them.

The proper way to do this (which changes again in DSM 7) is

Synology FAQ - Questions, Answers, and a few How-To's

FAQ 16: Increase the number of folders Plex can monitor Applicable to all supported versions of DSM. When the Linux ‘inotify’ table fills up, this will cause when Plex to stop automatically detecting new media you add to the server. It will also manifest when there are transcoder problems with Dolby audio codecs. Linux has a default table size which is static. We can increase this at will. On some versions it’s 8192. On newer kernels, the default is 65536 folders. This is easy to in…

[Syleric]

For the first part i have this result:
audiobooks 7

book 62

movies 6858

musics 1597

tvshows 812

=9336
+32768
42104
/32768
1.28
1+1
2
*32768
= 65536

[Syleric]

For the only docker folder, 18 container, i have this:
docker 559747
+32768
592515
/32768
18
18+1
19
*32768
= 622592

[ChuckPa]

That’s the correct value (65536) to enter for s2s_watches_max

[Syleric]

Dear user,

Task Scheduler has completed a scheduled task.

Task: increases 2s_watches_max linux table
Start time: Sun, 04 Oct 2020 19:40:02 GMT
Stop time: Sun, 04 Oct 2020 19:40:02 GMT
Current status: 0 (Normal)
Standard output/error:

From Z-SERVER

[ChuckPa]

Are you putting media inside the Plex container (/config) ??

From what was posted above, the only areas to concern with are:

-v /volume2/tvshows:/data/tvshows:rw
-v /volume2/musics:/data/musics:rw
-v /volume2/movies:/data/movies:rw
-v /volume2/audiobooks:/data/audiobooks:rw
-v /volume2/book:/data/books:rw

Obtain that composite total

[Syleric]

Are you putting media inside the Plex container (/config) ??
No,

From what was posted above, the only areas to concern with are:
yes, i did it, the result is correct (65536)

[Syleric]

Thanks for helping me, for your time, for everything !!!

[ChuckPa]

Sorry that I’m being pulled all over the place today.

Is everything working now?

[Syleric]

yes everything works.
But can you explain what’s happen about the remote access?

[ChuckPa]

There is something happening at Plex.tv, between it and PMS , which is a fallout of the outage.

Resetting the certificate was the first step. It was thought to be the only required step.

I’m seeing other indications to the contrary which I’ve forward to both the Plex.tv and server teams to review. When they are in the office tomorrow (Monday) I’m sure they will contact me for more info if needed.

[Syleric]

Hello,
Hope this new version will resolve this issue.