Plex crash often

Server Version#: Version 1.16.5.1554
Player Version#: different invited users
Plex crash often very often, also alot of movies tend to have lost there audio track, plex says no audio on numerous movies?!?! they usually work.
also attached crash dump
1.16.5.1554-1e5ff713d.zip (254.8 KB)
Plex Media Server Logs_2019-09-15_14-51-15.zip (2.5 MB)

and just keeps crashing… removed all plugins etc. now, same thing
can’t find it in the logs what causes this crash, beside it just writes crash

I’m not so good at finding the problem with crashes, but I did check your log for obvious database corruption messages or other errors. I found a few minor errors like a url couldn’t be retrieved, but I also found this

in com.plexapp.system.log
2019-09-15 14:38:29,971 (7f7fe1637700) :  CRITICAL (runtime:709) - Private handlers are no longer supported; couldn't register <bound method StreamService.token_handler of <streamservice.StreamService object at 0x7f7fab718110>>

That occurred just before a crash upload went off.
Have you tried to reinstall? I see you have a plex pass. Have you considered the beta?
You’ve had so many crashes that the logs aren’t being uploaded due to rate limits.

actully just reinstalled… on a ubuntu 16 instead of 18 this time…

hmm let me google that. and thanks for finding it!

Let us know how it works. They are releasing a new linux installer & pms soon.

So far, no crash. Rebooted the server. Reinstalled on top of Plex with new package downloaded.

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