Plex Crashes on Launch

server-raspberry-pi

#1

Sorry for the double question but...

I finally got my Plex working but when I rebooted my raspberry pi it wasn't working. I get this output from journalctl -xe

Mar 04 23:00:48 raspberrypi sudo[4721]:     root : TTY=pts/0 ; PWD=/home/pi ; USER=root ; COMMAND=/bin/systemctl start plexmediaserver
Mar 04 23:00:48 raspberrypi sudo[4721]: pam_unix(sudo:session): session opened for user root by (uid=0)
Mar 04 23:00:48 raspberrypi systemd[1]: Starting Plex Media Server for Linux...
-- Subject: Unit plexmediaserver.service has begun start-up
-- Defined-By: systemd
-- Support: https://www.debian.org/support
-- 
-- Unit plexmediaserver.service has begun starting up.
Mar 04 23:00:48 raspberrypi systemd[1]: Started Plex Media Server for Linux.
-- Subject: Unit plexmediaserver.service has finished start-up
-- Defined-By: systemd
-- Support: https://www.debian.org/support
-- 
-- Unit plexmediaserver.service has finished starting up.
-- 
-- The start-up result is done.
Mar 04 23:00:48 raspberrypi sudo[4721]: pam_unix(sudo:session): session closed for user root
Mar 04 23:00:49 raspberrypi sh[4731]: ****** PLEX MEDIA SERVER CRASHED, CRASH REPORT WRITTEN: /var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Crash Reports/1.11.3.4803-c40bba82e/PLEX MEDIA SERVER/3686ff
Mar 04 23:00:49 raspberrypi sh[4731]: Illegal instruction
Mar 04 23:00:49 raspberrypi systemd[1]: plexmediaserver.service: Main process exited, code=exited, status=132/n/a
Mar 04 23:00:49 raspberrypi systemd[1]: plexmediaserver.service: Unit entered failed state.
Mar 04 23:00:49 raspberrypi systemd[1]: plexmediaserver.service: Failed with result 'exit-code'.

I'm not sure what is happening. The only thing I can think of it is it stopped working after I mounted a drive but that worked fine until I rebooted. The file that the message refers to is largely garbage but I can post whatever part of it.

Thank you!


#2

@"Jase Bleazard" said:
/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Crash Reports/1.11.3.4803-c40bba82e/PLEX MEDIA SERVER/3686ff
Mar 04 23:00:49 raspberrypi sh[4731]: Illegal instruction
Mar 04 23:00:49 raspberrypi systemd[1]: plexmediaserver.service: Main process exited, code=exited, status=132/n/a
Mar 04 23:00:49 raspberrypi systemd[1]: plexmediaserver.service: Unit entered failed state.
Mar 04 23:00:49 raspberrypi systemd[1]: plexmediaserver.service: Failed with result 'exit-code'.

I'm not sure what is happening. The only thing I can think of it is it stopped working after I mounted a drive but that worked fine until I rebooted. The file that the message refers to is largely garbage but I can post whatever part of it.

Edit:
Which Raspberry Pi do you own? OK, it's a RPi 3 ^^

Have you overclocked your RPi? We had reports by users, where the CPU of the RPi 2/3 overheated and produced the illegal instruction errors.

Please also reinstall the plex binaries and the codecs:

# stop plex
sudo systemctl stop plexmediaserver
# remove the codes
sudo rm -r /var/lib/plexmediaserver/Library/Application\ Support/Plex\ Media\ Server/Codecs/*
# reinstall the plex binaries
sudo apt-get install --reinstall plexmediaserver-installer