Plex Crashes on Roku watching Live TV

Server Version#: 4.119.2
Player Version#: 7.11.2.8830

I’ve had this server setup for years and years. Using HDHomerun Extend. All of a sudden, on my Roku Ultra, the app completely crashes and dumps to the Roku home screen after about 10 mins of watching. Happens every time. Watching local video content works fine. Other clients (Web and iOS) work fine watching Live and local videos.

I watched all the server side logs at the time of the crash. Nothing is output. So it’s definitely client side. I updated software and rebooted, did not help.

What else can I do?

There is info here on a few ways how to get the logs from the Roku.

Looks like it’s this problem everyone has it: Plex live TV/Roku OS 12.5 fails on 1080i channels - #29 by coryalbert

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