Roku Ultra App crashes on Live TV

Plex Players Streaming Devices
1

Hello,

Since last night, the roku app is crashing on watching Live TV. I can watch recorded shows or do anything else, but live TV reliably crashes after 3-4 minutes.

The iPad Roku App is not affected, so I suspect it is an issue with the Roku App.

Other folks look to have the same issue:
https://old.reddit.com/r/PleX/comments/17p0hfu/live_tv_crashing_roku_ultra/

Server Version#: 1.32.7.7621-871adbd44 (Just upgraded from 1.32.6, which also had the issue)
Player Version#: 7.9

It appears that disabling “Allow mpeg2” fixes this (as suggested in the Reddit page), but this wasn’t needed before. This also makes the live TV lag (presumably since I have to now do live transcoding), which is not desirable.

EDIT: Per this forum post: Live TV Playback broken with Roku Ultra, fine for Roku Express

I tried the Preview Plex App to see if that helped, which is on 7.11.1.8823-aa749a655-PlexPreview , that has the same bug.

2 Likes
2

See this thread… but yes. Same recent problem. Unsolved.

3

Ahh, thanks for letting me know!

4

I am experiencing the same issue with the same software on the server and app.

5

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