Plex Crashes

General Discussions
1

I recently bought a new synology rackstation.

I installed plex. However, it often crashed and the service stopped sporadically on the synology.

I have attached the logs.

Please help me.

2

Thank you for the logs,

PMS is complaing of LPE (Local Path Evaluator) errors. This means it’s trying to find media which isn’t there.

The first thing I suggest you do the following;

  1. Scan Library Files
  2. Empty Trash
  3. Clean Bundles
  4. Restart PMS
  5. See what is missing from your library.
Sep 07, 2017 03:58:04.769 [0x7fb50230b700] DEBUG - BPQ: generating queue items from 6 generator(s)
Sep 07, 2017 03:58:04.770 [0x7fb50230b700] ERROR - LPE: unknown item 7294.
Sep 07, 2017 03:58:04.770 [0x7fb50230b700] ERROR - Sync: failed to generate query for path library://b12bb7bb-4619-48cf-8e11-9f559c2c1912/item/%2Flibrary%2Fmetadata%2F7294 in sync item 18473459
Sep 07, 2017 03:58:04.770 [0x7fb50230b700] ERROR - Sync: skipping items for sync list 14193904, sync item 18473459: unable to generate sync set query
Sep 07, 2017 03:58:04.771 [0x7fb50230b700] ERROR - LPE: unknown item 7312.
Sep 07, 2017 03:58:04.771 [0x7fb50230b700] ERROR - Sync: failed to generate query for path library://b12bb7bb-4619-48cf-8e11-9f559c2c1912/item/%2Flibrary%2Fmetadata%2F7312 in sync item 18473463
Sep 07, 2017 03:58:04.771 [0x7fb50230b700] ERROR - Sync: skipping items for sync list 14193904, sync item 18473463: unable to generate sync set query
Sep 07, 2017 03:58:04.772 [0x7fb50230b700] ERROR - LPE: unknown item 7333.
Sep 07, 2017 03:58:04.772 [0x7fb50230b700] ERROR - Sync: failed to generate query for path library://b12bb7bb-4619-48cf-8e11-9f559c2c1912/item/%2Flibrary%2Fmetadata%2F7333 in sync item 18473464
Sep 07, 2017 03:58:04.772 [0x7fb50230b700] ERROR - Sync: skipping items for sync list 14193904, sync item 18473464: unable to generate sync set query
Sep 07, 2017 03:58:04.772 [0x7fb50230b700] ERROR - LPE: unknown item 7328.
Sep 07, 2017 03:58:04.773 [0x7fb50230b700] ERROR - Sync: failed to generate query for path library://b12bb7bb-4619-48cf-8e11-9f559c2c1912/item/%2Flibrary%2Fmetadata%2F7328 in sync item 18473465
Sep 07, 2017 03:58:04.773 [0x7fb50230b700] ERROR - Sync: skipping items for sync list 14193904, sync item 18473465: unable to generate sync set query
Sep 07, 2017 03:58:04.775 [0x7fb50230b700] DEBUG - Sync: updating status for sync list 14193904, sync item 19460122, generator 2251
Sep 07, 2017 03:58:04.778 [0x7fb50230b700] ERROR - LPE: unknown item 7370.
Sep 07, 2017 03:58:04.778 [0x7fb50230b700] ERROR - Sync: failed to generate query for path library://b12bb7bb-4619-48cf-8e11-9f559c2c1912/item/%2Flibrary%2Fmetadata%2F7370 in sync item 19895342
Sep 07, 2017 03:58:04.779 [0x7fb50230b700] ERROR - Sync: skipping items for sync list 14193904, sync item 19895342: unable to generate sync set query
Sep 07, 2017 03:58:04.779 [0x7fb50230b700] DEBUG - BPQ: generated 0 item(s) for queue
Sep 07, 2017 03:58:04.779 [0x7fb50230b700] DEBUG - PlayQueue: 0 generated IDs compressed down to a 2 byte blob.
Sep 07, 2017 03:58:04.779 [0x7fb50230b700] DEBUG - PlayQueue: 0 generated IDs compressed down to a 2 byte blob.
Sep 07, 2017 03:58:04.831 [0x7fb50230b700] DEBUG - BPQ: [Processing] -> [Idle]
Sep 07, 2017 03:58:04.831 [0x7fb50230b700] DEBUG - BPQ: garbageCollect - sync - forced - 1
Sep 07, 2017 03:58:04.831 [0x7fb50230b700] DEBUG - Sync: starting Sync garbage collection: 1, forced
3

I will try accordingly. Thank you.