Plex Crashing Every Night

Plex Media Server
1

Server Version#: 1.24.5.5173
Player Version#: 4.68.0

Plex is crashing every night and I can’t seem to figure out why. I have it running as a plugin in a TrueNas jail, and it was working perfectly fine until a month or two ago. Now every morning i have to wake up and restart Plex manually by either restarting the plugin or the whole jail. It appears that this string of errors is occuring every night and I have a feeling this is the reason for the crash.

// Plex Media Server.1.log
Oct 30, 2021 02:01:23.067 [0x808ca3500] DEBUG - Activity: updated activity e24f4e01-6cd0-467f-aa99-3de4e9f97244 - completed 99.5% - Butler tasks
Oct 30, 2021 02:01:32.317 [0x80939f500] DEBUG - NetworkServiceBrowser: Parsing SSDP schema for http://192.168.0.5:9080
Oct 30, 2021 02:01:32.317 [0x80939f500] DEBUG - HTTP requesting GET http://192.168.0.5:9080
Oct 30, 2021 02:01:32.380 [0x80939f500] DEBUG - HTTP/1.1 (0.1s) 200 response from GET http://192.168.0.5:9080
Oct 30, 2021 02:01:32.380 [0x80939f500] ERROR - XML: Entity: line 1:
Oct 30, 2021 02:01:32.380 [0x80939f500] ERROR - XML: parser
Oct 30, 2021 02:01:32.380 [0x80939f500] ERROR - XML: error :
Oct 30, 2021 02:01:32.380 [0x80939f500] ERROR - XML: Start tag expected, '<' not found
Oct 30, 2021 02:01:32.380 [0x80939f500] ERROR - XML: status=ok
Oct 30, 2021 02:01:32.380 [0x80939f500] ERROR - XML: ^
Oct 30, 2021 02:01:32.380 [0x80939f500] ERROR - Error parsing content.
Oct 30, 2021 02:01:32.380 [0x80939f500] ERROR - Error parsing XML: Error parsing file.
Oct 30, 2021 02:01:32.380 [0x80939f500] ERROR - SSDP: Error parsing device schema for http://192.168.0.5:9080
Oct 30, 2021 02:02:02.316 [0x80939f500] DEBUG - NetworkServiceBrowser: Parsing SSDP schema for http://192.168.0.5:9080
Oct 30, 2021 02:02:02.316 [0x80939f500] DEBUG - HTTP requesting GET http://192.168.0.5:9080
Oct 30, 2021 02:02:02.321 [0x80939f500] DEBUG - HTTP/1.1 (0.0s) 200 response from GET http://192.168.0.5:9080
Oct 30, 2021 02:02:02.321 [0x80939f500] ERROR - XML: Entity: line 1:
Oct 30, 2021 02:02:02.321 [0x80939f500] ERROR - XML: parser
Oct 30, 2021 02:02:02.321 [0x80939f500] ERROR - XML: error :
Oct 30, 2021 02:02:02.321 [0x80939f500] ERROR - XML: Start tag expected, '<' not found
Oct 30, 2021 02:02:02.321 [0x80939f500] ERROR - XML: status=ok
Oct 30, 2021 02:02:02.321 [0x80939f500] ERROR - XML: ^
Oct 30, 2021 02:02:02.321 [0x80939f500] ERROR - Error parsing content.
Oct 30, 2021 02:02:02.321 [0x80939f500] ERROR - Error parsing XML: Error parsing file.
Oct 30, 2021 02:02:02.321 [0x80939f500] ERROR - SSDP: Error parsing device schema for http://192.168.0.5:9080
Oct 30, 2021 02:02:34.992 [0x80939f500] DEBUG - NetworkServiceBrowser: Parsing SSDP schema for http://192.168.0.5:9080
Oct 30, 2021 02:02:34.992 [0x80939f500] DEBUG - HTTP requesting GET http://192.168.0.5:9080
Oct 30, 2021 02:02:34.997 [0x80939f500] DEBUG - HTTP/1.1 (0.0s) 200 response from GET http://192.168.0.5:9080
Oct 30, 2021 02:02:34.997 [0x80939f500] ERROR - XML: Entity: line 1:
Oct 30, 2021 02:02:34.997 [0x80939f500] ERROR - XML: parser
Oct 30, 2021 02:02:34.997 [0x80939f500] ERROR - XML: error :
Oct 30, 2021 02:02:34.997 [0x80939f500] ERROR - XML: Start tag expected, '<' not found
Oct 30, 2021 02:02:34.997 [0x80939f500] ERROR - XML: status=ok
Oct 30, 2021 02:02:34.997 [0x80939f500] ERROR - XML: ^
Oct 30, 2021 02:02:34.997 [0x80939f500] ERROR - Error parsing content.
Oct 30, 2021 02:02:34.998 [0x80939f500] ERROR - Error parsing XML: Error parsing file.
Oct 30, 2021 02:02:34.998 [0x80939f500] ERROR - SSDP: Error parsing device schema for http://192.168.0.5:9080
Oct 30, 2021 02:03:13.973 [0x80939f500] DEBUG - NetworkServiceBrowser: Parsing SSDP schema for http://192.168.0.5:9080
Oct 30, 2021 02:03:13.973 [0x80939f500] DEBUG - HTTP requesting GET http://192.168.0.5:9080
Oct 30, 2021 02:03:13.977 [0x80939f500] DEBUG - HTTP/1.1 (0.0s) 200 response from GET http://192.168.0.5:9080
Oct 30, 2021 02:03:13.977 [0x80939f500] ERROR - XML: Entity: line 1:
Oct 30, 2021 02:03:13.977 [0x80939f500] ERROR - XML: parser
Oct 30, 2021 02:03:13.977 [0x80939f500] ERROR - XML: error :
Oct 30, 2021 02:03:13.977 [0x80939f500] ERROR - XML: Start tag expected, '<' not found
Oct 30, 2021 02:03:13.977 [0x80939f500] ERROR - XML: status=ok
Oct 30, 2021 02:03:13.977 [0x80939f500] ERROR - XML: ^
Oct 30, 2021 02:03:13.977 [0x80939f500] ERROR - Error parsing content.
Oct 30, 2021 02:03:13.977 [0x80939f500] ERROR - Error parsing XML: Error parsing file.
Oct 30, 2021 02:03:13.977 [0x80939f500] ERROR - SSDP: Error parsing device schema for http://192.168.0.5:9080
Oct 30, 2021 02:03:52.975 [0x80939f500] DEBUG - NetworkServiceBrowser: Parsing SSDP schema for http://192.168.0.5:9080
Oct 30, 2021 02:03:52.975 [0x80939f500] DEBUG - HTTP requesting GET http://192.168.0.5:9080
Oct 30, 2021 02:03:54.058 [0x80939f500] DEBUG - HTTP/1.1 (1.1s) 200 response from GET http://192.168.0.5:9080
Oct 30, 2021 02:03:54.063 [0x80939f500] ERROR - XML: Entity: line 1:
Oct 30, 2021 02:03:54.063 [0x80939f500] ERROR - XML: parser
Oct 30, 2021 02:03:54.063 [0x80939f500] ERROR - XML: error :
Oct 30, 2021 02:03:54.063 [0x80939f500] ERROR - XML: Start tag expected, '<' not found
Oct 30, 2021 02:03:54.063 [0x80939f500] ERROR - XML: status=ok
Oct 30, 2021 02:03:54.063 [0x80939f500] ERROR - XML: ^
Oct 30, 2021 02:03:54.063 [0x80939f500] ERROR - Error parsing content.
Oct 30, 2021 02:03:54.063 [0x80939f500] ERROR - Error parsing XML: Error parsing file.
Oct 30, 2021 02:03:54.063 [0x80939f500] ERROR - SSDP: Error parsing device schema for http://192.168.0.5:9080

Some of the other logs appear to contai critical failures but these appear at different times so im not sure if they are related. I have attached my server logs with hopes of finding a solution.

Plex Media Server Logs_2021-10-30_11-51-03.zip (3.6 MB)

2

any update on this issue? I seem to be having the same problem, slightly different IP. My server crashes nightly as well, I thought it might be these entries but I also see that if I play a Plex music playlist that contains Tidal music it will tend to crash it more frequently.

3

Turns out this is a known issue and we will just have to wait for the Devs to fix it. More information is available in this Reddit thread.

1 Like
4

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